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Senior Platform Engineer

4 months ago

Greater Boston Area, United States Crunchtime Full time

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime's software is used today in over 125,000 locations across 100+ countries by the world's top restaurant and foodservice operators. Customers including Chipotle, Culver's, Domino's, Dunkin', Five Guys and P.F. Chang's rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.


About the role

As a Senior Platform Engineer, you will be an owner and contributor of Crunchtime's various infrastructure platforms ranging from on-prem to multi-cloud. You will collaborate with development teams to accomplish automated deployment of and operationalize new and existing components of the Crunchtime application stack.

Technologies include Kubernetes, Terraform, Ansible, private cloud, AWS, Oracle Cloud, Jenkins, Git.

What you'll do as a Senior Platform Engineer

  • Own, build, and maintain the operational stack that powers the Crunchtime platform and the developers working within Crunchtime: from container orchestration and automation, modernizing on-prem infrastructure, to CI tools and developer workflows
  • Contribute to and influence design and development decisions
  • Work in an agile environment, quickly and incrementally delivering value to our customers using tools from the SCRUM toolbox and using tight feedback loops with customers, product, and quality
  • Utilize CI/CD platforms to automate and deploy using Infrastructure as Code pipelines
  • Use Jira, Slack, and Zoom, to communicate with your team and leadership

What we're looking for

  • Strong understanding and skill set around Enterprise Linux, networking appliances like F5 BigIP, Palo Alto, Fortinet etc. and physical hardware/datacenter management
  • Expert knowledge of K8s (CKA preferred), Terraform, Scripting (Bash/Python) and Ansible
  • Good understanding of complex DNS configurations, LDAP integrations and TLS certificate management.
  • Great communicator and outstanding team player. Bias towards over-communicating and asking questions
  • Desire to be part of a team, be a part of culture and contribute, and seeks best outcome for the team rather than being right
  • Curious and intentional about self-development
  • Adoption of Continuous Integration, Continuous Deployment, DevOps principles (including infrastructure-as-code and automation)
  • A deep understanding about request life cycles, system architecture, and user behavior
  • Experience with Agile/Scrum methodologies and associated tools & principles
  • Experience with a infrastructure automation platform such as Ansible, Terraform
  • Someone fun, interesting, and likes to build and hack

Nice to haves

  • Specific experience with our infrastructure tech and tech we'd like to use (Ansible, Terraform, Jenkins, Git, Docker, Kubernetes, AWS, Oracle Cloud, CloudFlare, Python, Kafka, Hazelcast, CDNs, MySQL, Elasticsearch, Oracle databases, DataDomain, Load Balancers, DNS, LDAP)
  • Experience automating a complex infrastructure from scratch or other significant open-ended infrastructure engineering problems
  • Open source contributions
  • You've helped make your work environment fun, and it's important to you
  • You've built great relationships with coworkers in the past, and want to keep doing it
  • You care similarly about building great software, and building great relationships with other people
  • You're interested in the technical problems we are solving
  • You're interested in the types of business problems we are solving

What you'll get

  • Great mission-driven team members from diverse backgrounds with a strong company culture
  • Competitive pay
  • Unlimited PTO
  • Paid company holidays
  • Yearly team off-sites
  • International travel opportunities
  • Medical, dental, and vision benefits (FSA, HSA & HRA options)
  • Basic & Voluntary Life Insurance
  • 401k employer match
  • Wellness benefits (Headspace, OneMedical, Omada, , Gympass, Carrot)
  • Commuter benefits
  • Work in an open environment on solutions that are reshaping the way businesses operate
  • Fun team events
  • Ability to have a big impact
  • 10 weeks of paid parental leave
  • Fitness reimbursement
  • Learning & development funds