Product Manager

2 weeks ago

Charlotte, North Carolina, United States Vanguard Full time

Vanguard's Financial Advisor Services (FAS) division provides investments, services, education, and research to more than 150,000 financial advisors. The Advisor Solutions Digital Product team within our FAS division is hiring an experienced, outcome-oriented and client-centric Product Manager to support a spectrum of advisor-facing product and portfolio technology solutions.

This Product Manager will be responsible for both product discovery and delivery; researching and experimenting to discover the right opportunities that advisors value and that drive the team's outcomes, as well as bringing these new capabilities to life with the broader agile team.

You'll define the strategy for a key body of work in the portfolio using product management, agile, and design thinking practices to lead a cross-functional team through the product development process.

This role:

Leads product management activities for multiple products, or one strategic product. Collaborates with cross-functional teams to deliver enhancements or new technology solutions that drive significant change to the client experience. Ensures delivery of messaging, communication, and customer outreach as necessary. Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery. Leads the planning, development and implementation of new products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans. Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience. Participates in and provides recommendations for ongoing business planning and departmental prioritization activities. Participates in special projects and performs other duties as assigned. Specializations that make an impact:Product management and the agile framework experience Strong verbal and written communication skills Relationship management experience with business partners at an enterprise levelWhat it takes:Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Minimum of five years related work experience. Two years of leading cross-functional teams on major organizational projects preferred. Vanguard is not offering visa sponsorship for this position.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we're changing the way the world invests.

For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let's make it count.

Inclusion Statement

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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