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Patient Financial Service Team Lead, Day Shift, Patient Financial Services

2 months ago


Gaithersburg, Maryland, United States Adventist HealthCare Full time
Adventist HealthCare seeks to hire an experienced Patient Financial Service Team Lead who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing.

As a Team Lead, Patient Financial Service you will:

•Gathers information from patients, clients/family members, client clinical areas, government agencies, employers, third party payers and/or medical payment programs. Obtain referrals and pre-authorizations, complete appropriate forms, conduct evaluations, determine benefits and eligibility, determine financial responsibility and/or to identify sources of payment for services.

•Requests, inputs, verify, and modifies patient's demographic, primary care provider, and payer information.

•Provides excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.

•Works with Claims and Collections in order to assist patients and their families with billing and payment activities in order to increase cash flow.

•Utilizes various databases to understand revenue cycle activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts, etc.

•Reviews contracts and ensures that accounts are adjusted and/or paid correctly.

Qualifications include:

•High School Diploma or GED required

•3-5 years' experience in healthcare environment in billing

Work Schedule:

Monday - Friday 8 am-4:30 pm or 8:30-5 pm

Hybrid schedule

#GR8 Accounting & Finance

#AHCNonClinical24

To apply please email your CV / resume to

At Adventist HealthCare our job is to care for you.

We do this by offering:
Work life balance through nonrotating shiftsRecognition and rewards for professional expertise403(b) retirement planFree Employee parkingBenefits Eligible Positions:
Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]Employer retirement contribution and match after 1-year of eligible employment with 3 year vestingAncillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family membersSubsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.