Phone Agent
1 month ago
Medical Phone Agent / Customer Service Representative – Glendale, CA
Location: Glendale, CA (100% Onsite)
Pay: $21/hr
Work Environment:
- Call center setting
- Team size: 8-10
- Daily call volume: 60-80 calls
- Fast-paced environment
Description: As a Medical Phone Agent, you will play a crucial role in assisting with inbound calls to our specialty office. Your responsibilities will include scheduling, handling cancellations, checking in patients, and providing support to other departments as needed.
Skills/Experience:
- Call center experience
- Knowledge of medical terminology
- Receptionist customer service skills
- Scanning and data entry proficiency
- Microsoft Office proficiency
- Customer service-oriented mindset
Top Skills Details:
- Call center experience
- Medical terminology
- Receptionist customer service
- Scanning
- Microsoft Office
Must-Have Skills:
- HMO Insurance knowledge
- Insurance verification expertise
- Patient services experience
Experience Level:
- Entry level (1 year of experience working in customer service and in the medical field)
If you're ready to contribute to our team and provide excellent service to our patients, we encourage you to apply
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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