International Logistics Coordinator

2 weeks ago

Eden Prairie, Minnesota, United States Agropur, inc. Full time
Job Type:
Regular

Invest in you, JOIN AGROPUR. We dairy you

The International Logistics Coordinator manages the export process to Agropur's international markets. This position works closely with sales, manufacturing plants, quality assurance, warehouse and freight vendors to coordinate international shipments. The International Logistics Coordinator acts as a primary contact for customers in their region for registration, scheduling, export documentation needs as well as all customer service inquiries. This position plays a critical role in delivering goods to foreign buyers/customers.

How Agropur invests in YOU :

  • Competitive compensation package
  • Company pension plan with employer contributions
  • Benefits including Health, Dental and Telemedicine
  • Career Path Program
  • Employee and Family Assistance Program
  • And so much more

What's involved in this role :

  • Ensure the highest level of data quality. Processing, track and trace international shipments, Maintain and update CRM purchase order entries, shipping status and reason codes.
  • Understand, interpret, and apply foreign import requirements needed for customs clearance; Comply with CA/US Government regulation to facilitate clearance ensuring CA/US export customs regulatory compliance is achieved.
  • Prepare, validate, and submit export documentation to ensure acceptance of product and payment from Customer for product; interpret, verify, and act as liaison to customer for Letter of Credit opening according to Agropur requirements
  • Review and update regional, country specific regulations and tactical import procedures ensuring they support customer expectations; Develop and update cover sheet profile according to customer and country requirements.
  • Proactively coordinate and direct, and communicate the management and tracking of all material and food in transit, through its receipt, storage, and onward distribution (US ONLY)
  • Maintain quality customer service and represent Agropur in a professional manner. Building and maintain meaningful relationships during all points of contact within the customer service cycle - customer POCs, vendors, manufacturing, and cross functional teams. Successfully use and understand International Business etiquette.
  • Assist with documentation audits to ensure accuracy and regulation compliance.

Other Duties and Responsibilities:

  • Understand and adhere to Good Manufacturing Practices.
  • Safety Protocol
    • Stop any observed unsafe acts and obey facility safety rules and procedures.
    • Correct or report any observed safety hazards.
    • Support safety policies and programs.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

What you need to join our team :

Education Required:

  • Bachelor's Degree in a related field preferred.

Experience Required:

  • Minimum two (2) years of experience with the transportation industry, international business, or related field required.
  • Minimum two (2) years of experience with dairy exports preferred.
  • Bilingual (Enlisgh and Spanish)

Certification/Licensure Required:

  • None

Skills Required:

  • Knowledge in domestic and international business acumen, understanding of current and future policies, practices, trends, technology and information affecting the organization, familiarity with the competition, and comprehension of how strategies work in marketplace.
  • Ability to work in a fast-paced environment.
  • Ability to work with minimum supervision, adapt to a changing environment quickly, and think independently.
  • Maintain updated knowledge and understanding of international, federal and state employment and labor laws, regulations, procedures, and standards.
  • Exchange basic informational data (fill out forms/checklists, make own appointments, etc.); interview to gather information; advise others on alternatives/options; coach and counsel others; read, understand and explain technical data; compose business correspondence and reports, both routine and complex; attention to detail.
  • Ability to innovate and create - always seeking ways to continue to strive towards Agropur's standard of excellence.
  • Absolute commitment to represent Agropur Values, vision and mission.
  • Demonstrate excellent organizational skills, establish priorities, ability to multitask, and meet deadlines.
  • Implement processes to organize and complete tasks, organize people and activities to support the process flow, ability to measure process success, insight to see opportunities for synergy and integration, and the aptitude to simplify complex processes.
  • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
  • The ability to multitask and change directions quickly is necessary due to the nature of the position.
  • Dedication to meet the expectations and requirements of internal and external customers; acts with customers in mind.
  • Seek out and participate in appropriate training and professional. Stay current in field and utilize that information where practical.
  • Basic math plus fractions, decimals and percentages, as well as algebraic calculations.
  • Intermediate computer skills with Microsoft Excel, Power Point, Word, and Outlook and field-specific software.
  • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.

Core Competencies:

  • Create a customer centric experience; dedication to providing the highest quality services which meet the needs and requirements of internal and external customers.
  • Drive continuous improvement; while embracing change that comes with it, always find better ways to perform work; strive to innovate.
  • Being accountable; can be counted on to commit and achieve goals successfully.
  • Build strong teams; creating a climate in which people feel empowered to be their best.
  • Lead self-development; committed to and actively work to continuously improve personally and professionally.

For additional information regarding the core competencies, please refer to the core competencies diagram.

We dairy you JOIN AGROPUR.

AA/EEO - Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Qualifications:

Agropur welcomes people from all backgrounds and walks of life. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will therefore work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec.

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