Quality Assurance Manager

1 month ago

Irvine, California, United States Qmerit Full time

THE COMPANY:
Qmerit, headquartered in Irvine, California, simplifies the adoption of electrification products for single and multi-family residential and small business markets. A leader in green energy transformation, the company provides value-driven services throughout the renewable energy equipment implementation lifecycle. This is delivered through Qmerit's network of company owned contractors, value added resellers and independent certified service providers, skilled in system application and integration as well as ongoing maintenance. Combining this nation-wide network of certified electrical contractors with the company's digital managed services platform and white-glove concierge services. Qmerit delivers customers an unmatched quality experience when installing electric vehicle ("EV") charging stations and integrating to battery storage, solar systems, emergency power and microgrid solutions.
JOB TITLE: Quality Assurance Manager - Remote - Salary $150K+ Bonus
JOB DESCRIPTION
Are you passionate, creative, and excited about bringing best quality software products to market? Do you have experience leading high-performing Quality Assurance teams who are distributed across multiple geographies? Are you comfortable being a hands-on manager as well as a QA strategist who can plan for growth?
The Qmerit Product Development team is looking for a great leader to join our team as a QA Manager. Your experience during all phases of SaaS product development, from initial design to final production release; your ability to define and improve processes; and your passion to evangelize quality across disciplines – all of these will be critical to our success. Your attention to detail and your high-quality bar will directly support our goal of delighting our customers.
At Qmerit you will have the freedom and encouragement to experiment and innovate, to improve existing processes and invent new ones. You'll have an opportunity to work on a software platform that solves complex problems and has the potential of reaching millions of users. You'll have a tangible impact to our product, our business and -- most importantly -- our customers. And you'll have the satisfaction of being able to look back and say you were a key contributor to something special from its earliest stages.
In this role, you are responsible for ensuring quality and usability of all our products to ensure that our customers are delighted. You will be responsible for managing a small team of QA Engineers in US, Mexico, and India. You will also be responsible for conducting usability studies to ensure the product is simple and intuitive. You will work closely with product management, development, user experience and customer support teams to ensure the highest quality product.
You will report to the Vice President of Quality Assurance.
YOUR OBJECTIVES

  • Own the quality and usability metrics required to delight our customers
  • Achieve highest levels of team performance across our global QA team
  • On-time delivery of products that meet our quality goals
  • Become the quality champion for Qmerit

WHAT YOU WILL DO

  • Be the owner of quality assurance process for all Qmerit product offerings
  • Develop quality test plans and test cases
  • Develop and track quality standards and metrics
  • Create QA strategy for automated, manual, and usability testing
  • Lead local, offshore and nearshore teams
  • Make decisions on tools and resources needed for QA
  • Develop product and domain knowledge across QA teams
  • Ensure timely communication across all stake holders
  • Develop reports and dashboards to provide visibility into QA process

ABOUT YOU

  • Passionate about helping our team and customers succeed
  • Drive to really understand our products and the customers they serve
  • A strong manager and a team player with a focus on results
  • You have the capacity to prioritize defects, work well under pressure, and meet deadlines
  • You thrive in a fast-paced, constantly moving environment

QUALIFICATIONS

  • BS in Computer Science, Engineering, or a related field
  • 10+ years of relevant software industry experience
  • 5+ years of experience as a leader of a quality assurance team
  • 3+ years of experience managing other engineers
  • Experience with working in an agile product development team
  • Experience in test planning, requirements tracking and full automation integration
  • Self-motivated, proactive team player with innovative ideas
  • Strong interpersonal skills
  • Experience building internal and external relationships.
  • Diplomacy, tact, and poise under pressure when working through quality issues.
  • Strong organizational skills


COMPENSATION & BENEFITS
Salary: $150K+ Bonus
Full Benefit Package including Medical/Dental/Vision. Twelve (12) paid Company Holidays, two (2) weeks of paid vacation per year, forty (40) hours of sick leave per year as further described in the sick leave policy, life and long-term disability insurance, 401k Plan with a match.
As an Equal Opportunity Employer, Qmerit is committed to diversity in the workplace.

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