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Sales Associate

4 months ago

Hot Springs National Park, Arkansas, United States teamworkonline Full time


Customer Experience:

  • Creates a fun and energetic environment for our fans and teammates.
  • Understands and able to deliver a world-class customer experience through our "Star Service" model to every customer, every time.
  • Exhibits a customer-focused mentality, driven by the desire to go over and beyond for our fans.
  • Proactively educates himself/herself on product knowledge and merchandise campaigns to effectively communicate and promote to our customers.
  • Upholds store visual merchandising standards.
  • Maintains a neat, clean, and organized sales floor, cash wrap, and fitting room to ensure environment is safe for teammates and customers

Selling Culture and Talent:

  • Engages in a selling culture focused on acquiring the needs of customers and building relationships
  • Able to advise, upsell, and influence the purchase of additional products to maximize sales.
  • Contributes to a winning culture that strives to meet store's daily KPIs both individually and as a team.
  • Promotes Dallas Cowboys United Membership packs to all fans.

Operational Excellence:

  • Understands and follows all company policies and procedures with integrity.
  • Works effectively to maintain an inviting shopping atmosphere for our fans by ensuring the selling floor, cashwrap, fitting rooms, and stockrooms are well maintained in accordance with company standards.
  • Able to protect assets through proactive customer engagement on the sales floor, properly checking in merchandise upon arrival, and providing consistent accuracy in cash handling.
  • Able to balance our exceptional customer service experience with necessary operational tasks.

Qualifications:

  • High School Diploma or GED required
  • Must be at least 18 years old
  • Previous experience in a retail setting preferred
  • Able to stand for extended periods (4 hours or longer)
  • Able to lift 30lbs.
  • Strong communication skills
  • Equipped to troubleshoot/problem solve and remain calm in challenging situations
  • Upholds honesty and integrity in all decisions and actions
  • Demonstrates flexibility and quickly adapts to changes while maintaining high levels of productivity and effectiveness
  • Able to work flexible hours, including nights, weekends, and holidays