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Retail Sales Associate

2 months ago

Hot Springs National Park, Arkansas, United States The Sherwin-Williams Company Full time
Job Title: Retail Store Associate

This is a part-time position that plays a crucial role in the success of our retail stores. As a retail store associate, you will work closely with customers to understand their needs and provide solutions to their problems. You will be responsible for maintaining a high level of customer satisfaction, achieving sales goals, and ensuring the store's visual standards are met.

Key Responsibilities:
  • Provide excellent customer service and ensure customer satisfaction
  • Determine customer needs and present appropriate products and services
  • Build trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently
  • Meet sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull products from the sales floor or warehouse
  • Tint and mix products to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Requirements:
  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends
Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish