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Retail Merchandising Support Associate, South Dade Furniture Clear

4 months ago

Miami, Florida, United States Macy's Jobs Full time

Are you ready to bring your awesome self to work?

At Macy's, Inc., our goal is to shape a better future with vibrant representation for all. This is our Mission Every One. We understand that each individual is unique. We value and support every person to foster development, pride, and contentment. By being authentic at work, it leads to a richer variety of ideas and enthusiasm for everyone to enjoy. Our success will be anchored on exceptional teammates, collaborating together.

Job Summary:

As a Merchandising Colleague, also referred to as a Front of House Colleague, the skills you acquire in Macy's products and services will enable you to deliver exceptional experiences for every customer you come across. Your duties will involve assisting in floor relocations, enhancing merchandise presentation, organizing and upkeeping product displays, and ensuring accurate pricing and signage.

What we offer:

  • An inclusive, stimulating, and enjoyable work atmosphere
  • Empowerment to carry out impactful work with tangible outcomes
  • Coverage for medical, dental, vision, and retirement
  • Employee Assistance Program (mental health and financial literacy resources)
  • Fully-Funded education benefits including 100% of tuition, books, and fees
  • Merchandise discounts
  • Colleague Resource Groups (CRGs), volunteering opportunities

What you will be responsible for:

  • Customer Service: Greet customers, address their queries, and offer assistance in a friendly and professional manner. Enhance knowledge of the store's products and promotions to effectively assist customers and provide accurate information. Ensure a positive shopping experience by resolving customer concerns promptly.
  • Sales Support: Aid customers in finding products, provide product recommendations, and share details about promotions or special deals. Select merchandise from the selling floor to fulfill online orders. Handle sales transactions, operate cash registers, process payments, and manage exchanges or returns.
  • Merchandise Organization: Sustain an orderly and visually appealing store by restocking products, arranging displays, cleaning fitting rooms, and keeping shelves well-stocked. Support markdown execution to boost sales of clearance items.
  • Update Pricing and Signage: Maintain accurate pricing and signage throughout the store for a seamless shopping experience. Regularly utilize technology to update product prices, promotions, and information in line with company guidelines.
  • Team Collaboration: Collaborate with team members to meet department goals and uphold a positive work environment. Effectively communicate with colleagues and supervisors, sharing feedback, ideas, and concerns.

Who we are looking for:

  • Committed to upholding Macy's commitment to diversity, inclusion, and respect in every store and office, with all customers and associates
  • Flexible availability, including days, evenings, weekends, and holidays with consistent attendance and punctuality
  • Proficient in customer communication and providing clear instructions to colleagues
  • Self-motivated; able to quickly adapt to changing customer needs
  • Resourceful and agile in adapting to shifting priorities and deadlines
  • No formal education or experience required

Essential Physical Requirements:

  • Prolonged periods (minimum two consecutive hours) of standing/walking around the store or department
  • Frequent use of computers and other technology, handheld electronic devices
  • Reaching, crouching, climbing, lifting items up to 50 lbs., and color vision

About Macy's

Now is a thrilling time for a career at Macy's as we concentrate on crafting exciting and unforgettable experiences for every customer, whether they begin their journey online or in-store. Our roles in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas enable you to showcase your creativity and dedication to excellence, advance your career, and impact your Macy's colleagues and customers.

Bring your innovation, enthusiasm, and suggestions to the Macy's team - Join Us Today

This job description does not cover all aspects and may not be applicable to colleagues under a labor agreement. Macy's Inc. retains the right to modify this job description when necessary. Macy's Inc. is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.

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