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Retail Sales Associate

2 months ago

Miami Gardens, Florida, United States Miami Dolphins Full time
Job Title: Retail Sales Associate

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Hard Rock Stadium. As a Retail Sales Associate, you will be responsible for providing exceptional service to our guests, ensuring a first-class experience at our retail merchandise outlets and points of sale.

Key Responsibilities:
  • Work all Stadium events, including Miami Dolphins games, University of Miami Football games, the Miami Open tennis tournament, the Formula 1 Miami Grand Prix, concerts, festivals, and various special events.
  • Apply consistent focus on the customer and pay close attention to detail in the performance of all tasks.
  • Assist guests in locating specific desired merchandise and offer proactive assistance in answering guest questions.
  • Use suggestive selling techniques by recommending specific items and utilize up-selling techniques by recommending additional items that complement items already being purchased.
  • Participate in and foster positive team relations with fellow sales associates, supervisors, and stadium management.
Requirements:
  • 1+ year of experience in a retail or customer service role.
  • Demonstrated ability to understand instructions from supervisor(s) and Stadium management.
  • Flexible Schedule - willingness to work weekends, nights, and holidays.
  • Exceptional customer service skills.

The Miami Dolphins, Hard Rock Stadium, and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.