Technical Solution Consultant
3 weeks ago
Primary Function of Position
The Technical Solution Consultant serves as a trusted advisor, collaborating with sales and marketing to educate customers on the technical requirements of implementing Intuitive's digital solutions across various clinical settings. They manage pre-sale and post-sale discussions, ensuring smooth integration and infrastructure design communication. Engaging with internal and external stakeholders, including hospital executives and IT personnel, they equip teams for successful implementation and sustainable digital programs. Successful candidates excel in communication, stakeholder engagement, project management, and horizontal leadership, driving project momentum and adaptation to customer needs.
Essential Job Duties
- Serve as the digital solutions technology expert. Understand how our digital solutions integrate with Intuitive's robotic platforms and within the hospital enterprise. Support the sales process through the preparation and presentation of consultative integration strategies for our digital application infrastructure.
- Collaborate with customers and sales partners to develop functionality requirements that will establish the definition for the project. Effectively navigate hospital technology intake processes to gain acceptance and prioritization for our implementation.
- Partner with colleagues to achieve implementation goals, ensuring thorough documentation and careful project transitions, to satisfy the clinical expectations.
- Collaborate with product development and go to market teams to identify industry trends and enhance digital solutions, providing feedback to shape product direction. Support the development of customer-facing technical documentation.
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