Interpretive Programs Attendant

2 weeks ago

Miami, Florida, United States Zoo Miami Full time

Zoo Miami

Interpretive Programs Attendant

Summary:

Zoo Miami is currently seeking an exceptional individual looking to enter the education and interpretation field at a high-performing AZA institution. Candidates will provide guest engagement opportunities by being approachable, engaging and passionate while delivering exceptional guest service.

This position reports directly to the Interpretive Programs Leader – Education and Interpretation as well as the Interpretive Programs Supervisor and Manager – Education and Interpretation. They are responsible for engaging with guests at the various interactive animal program sites to include the Giraffe, Parrot and the Tortoise and Rhino Encounters. Also, provides exemplary guest service experiences to all zoo guests through guest engagement opportunities such as behind-the-scenes tours and public presentations.

Responsibilities/duties include, but are not limited to:

Provide daily fun, interactive, and educational interactions with guests during animal encounters.

Participate in special events, animal encounters and educational presentations through entertaining venues onsite and outreach programming.

Assist guests by providing information on facility attractions and activities.

Respond to emergency situations and natural disasters such as animal escapes, injuries, wildfires, and hurricanes in accordance to established operating procedures.

Maintain animal behaviors under the direction of management/BET as needed in order to complete necessary job functions.

Perform other related tasks as required which may include completing engagement and communication logs, completing tests, attending meetings, workshops etc.

Experience Required

Minimum Qualifications: High school diploma or GED. One year of customer service or tourism related experience is required. Must possess excellent communication skills. Must be able to work days, nights, weekends and holidays on a varying schedule. Must possess a valid driver license.
Preferred Qualifications: Associates degree and six (6) months of animal experience in an accredited facility is highly preferred.

Further Comments

Now is a great time to join our family and be a part of Zoo Miami's dynamic future as we strive to "To Inspire people through engaging experiences to preserve nature in South Florida and across the globe". Zoo Miami is focused on five key commitments: Conservation, Our Team, Our Animals, Our Guests, and Our Community through our core values of Welcoming, Caring, Fun, Collaborative and Dedicated.
Zoo Miami is proud to be active in many global wildlife and environmental conservation initiatives and is involved in over 36 projects taking place on six continents. The largest and oldest zoological garden in Florida, Zoo Miami is the only tropical zoo in the continental United States, occupying almost 750 acres (340 developed), the Zoo is home to approximately 2,500 animals representing nearly 400 different species.

Salary

This is a part time hourly position with Miami-Dade County.

How to Apply

IMPORTANT: In order to be considered for this position you MUST apply online through the Miami-Dade County Human Resources website, and search for Job Opening #86031.

NOTE: County applications now allow you to attach a resume. Therefore, prior to submitting your application, please make sure your resume is updated with your current and previous position(s) to include details of duties performed and responsibility. However, please also make sure the application details (all tabs) are completed in full.

Applications will be accepted until close of business on May 30, 2024

Zoo Miami
12400 SW 152 ST
Miami, FL 33177
Phone:

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