Patient Account Representative

2 weeks ago

Oklahoma City, Oklahoma, United States Actalent Full time

Actalent Services is looking for

Patient Accounts Representatives to join the team with a closed-door pharmacy

in OKC, OK.

Will serve as first point of contact

for pharmacy customers to complete the following tasks:

  • Process all admission demographic and billing information and ensure completion before sending to other departments for medication order entry, processing and delivery.
  • Ensure that resident demographic information is requested as needed and received timely. Obtains any missing information within 24-48 hours and complete patient profile.
  • Triage, accurately process and forward/complete admission information from an electronic queue.
  • Verify and ensure receipt of insurance cards and Pharmacy Enrollment Agreement.
  • Verify and prioritize work based on operations and billing department deadlines.
  • Process and accurately work facility discharges.
  • Work in collaboration with appropriate departments to address any coverage issues prior to order processing. Includes, but is not limited to insurance verification, additional documentation or follow-up as needed with facility or physician.
  • Ensure that all responsible party information and contact information is verified and entered in the patient
  • Processes daily census related to admissions, discharges/deaths, room changes, and complies with all department policies and procedures.
  • Establish relationships with appropriate staff in customer facilities to further ensure that timely information is received on new admissions and census changes.
  • Set up/on-board new facility customer accounts
  • Work with facility account management and on-boarding team to ensure all resident information is received and entered prior to go-live date

Requirements:

Must be available to work weekends:

1-2 a month

At least one year in a patient support role

or pharmacy

High School Diploma or GED

SHIFT:

Middle Shift

11am - 8pm

2nd Shift

2:30pm - 10:30pm

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ) for other accommodation options.


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