Manager Supplier Process Engineering – Multiport Systems

4 days ago


Sunnyvale, California, United States Intuitive Surgical Full time
Job Description

Primary Function of Position:

The mission of Supplier Engineering is to bring top quality components to our production lines by building a world-class supplier network that can ensure continuity of supply, growth to support our demand, achieve yearly cost reductions, and mitigate supply chain risks. This role will lead a team of Supplier Engineers in support of Intuitive's daVinci robotic systems applying their hands-on experience in manufacturing/design of mechanical components and people leadership to solve complex issues with supplier manufacturing processes, supplier business relationships, supplier selection, development, and quality.

Roles and Responsibilities:

  • Manage and grow a high performing team of Supplier Engineers. Maintain a culture of achieving challenging goals. Coach and empower your team to continually improve.
  • Manage supplier relationships to partner with Intuitive, enabling your team to develop suppliers to excel in all KPIs including Supplier Owned Quality, Capacity, and Sub-tier Management.
  • Develop and implement a robust long-term Supplier Strategy for the product family/commodity hand-in-hand with partners in Global Supply Chain.
  • Work closely with design, manufacturing, and project teams to launch new products; systematically identify and remove risks to program success by leveraging your team, stakeholders, and suppliers.
  • Seek out new suppliers in support of product needs. Assess suppliers for capability to fit Intuitive's quality and business requirements. Influence critical stakeholders to utilize and maximize the use of the Production supply base.
  • Support your team and suppliers in completing the Production Part Qualification deliverables: pFMEA, Special Process Validations, FAI, and Process Capability Analysis
  • Support transfer of parts and suppliers throughout the product development life cycle
  • Manage the planning and implementation of supplier change management projects using the Supplier Change Request process (SCR) as well as Supply Chain Risk Management (SCRM) projects.
  • Lead teams to solve complex problems using structured problem-solving techniques.
  • Drive improvements for supplier process issues by using true root cause analysis and corresponding corrective and preventive actions.
  • Review, analyze, and close non-conformances, and first article inspections by judging risk analyses and justifications, determining corrective and preventive actions at suppliers (SCAR), and looking for opportunities with suppliers to eliminate recurrence.
  • Facilitate, influence, and work cross-functionally to improve supplier engineering processes.

Leadership Requisites

  • Keep the organization's vision and values at the forefront of decision-making and action
  • Efficiently plan, manage, and execute projects that enable Intuitive to satisfy rapidly growing demand for Multiport Systems.
  • Establish milestones and success criteria for your team and projects. Drive decisions and escalate key issues quickly maintaining stakeholder alignment.
  • Effectively communicate above goals, projects status, milestones, risks, and successes up and down the organization.
  • Own new products during pre-pilot production phase through successful and sustained project launch. This includes driving new product introduction schedules, resolving manufacturability issues, and driving improvements.
  • Provide technical support for failure analysis of discrepant production components, assemblies, and field returns. Lead investigations where appropriate.
  • Lead/participate in continuous improvement initiatives focused on process improvements, material cost reduction, capacity enhancement, streamlining of supply chain, and commodity strategy.
  • Mentor and set project tasks for Supplier Engineers on their specific project team and on other teams as needed to further company expertise & effectiveness.
  • Empower your team to make decisions and celebrate their successes.
  • Carefully identify resource gaps and opportunities.


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