Assistant Store Manager

3 weeks ago


Harrisburg, Pennsylvania, United States CHICO'S Full time
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:


The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability.

We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:
Performance Culture

  • Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
  • Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
  • Controls payroll and supply budget.
  • Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
  • Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
  • Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
  • Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
  • Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
  • Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
  • Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
  • Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

  • Motivates and inspires store team, developing a shared vision while modeling core values.
  • Promotes an inclusive, collaborative approach to problem solving.
  • Communicates with store teams and Store Manager to effectively lead positive change.
  • Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

  • Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Ensures prompt resolution of customer concerns.
  • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
  • Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

  • Assists in recruiting, hiring and developing a high performing team.
  • Supports, implements, and provides followup for all training programs, seminars, etc.
  • Assesses and coaches store team on performance.
  • In partnership with the SM, resolves human resources issues in a timely and effective manner.
  • Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
  • Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

  • High School diploma or equivalent
  • 2+ years of retail management experience preferred
  • Must be 18 years of age or older
  • Excellent communication, verbal, and written skills
  • Able to learn or adapt to technology provided by the company
  • Proven excellent customer service skills with statistical track record in all areas of sales and leadership
  • Strong organizational skills and ability to multitask in a fastpaced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Able to communicate with customers and staff
  • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:

  • Constant Walking/Standing % of 8hour shift
  • Occasional Lifting up to 50 lbs. 133% of 8hour shift
  • Frequent Climbing 34%66% of 8hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams.

When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements.

You may apply to any location or position at any time; however, the position to which you apply may not currently be open.

Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

3206 The Shoppes at Susquehanna Marketplace

Chico's FAS, Inc. is an equal opportunity employer.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.



  • Harrisburg, Pennsylvania, United States Circle K Full time

    Store : 315 Willow Street, Harrisburg, South Dakota 57032Availability - Shift/Days Flexible AvailabilityAssistant ManagerWe want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.As an assistant manager, you will enjoy:Medical,...


  • Harrisburg, Pennsylvania, United States Circle K Full time

    Store : 315 Willow Street, Harrisburg, South Dakota 57032Availability - Shift/Days Flexible AvailabilityAssistant ManagerWe want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.As an assistant manager, you will enjoy:Medical,...


  • Harrisburg, Pennsylvania, United States Gecko Hospitality Full time

    Bakery Store ManagerBakery/Café/RetailSalary Up to $50,000 (DOE)Are you a Store Manager that is looking to work with a company that is full of passion, encouragement, hard work and career growth? If you are, then this is the perfect opportunity for you to bring your talent and experience as a Bakery Store Manager to our team. We are looking for a Baker with...


  • Harrisburg, Pennsylvania, United States Highmark Health Full time

    Company : Highmark Inc. Job Description : JOB SUMMARY This job is responsible for meeting with customers and selling all available products in a consultative environment in a Highmark Direct Retail Store. This job requires extensive knowledge of all Highmark products, systems, and resources used in stores, including a working knowledge of any necessary...


  • Harrisburg, Pennsylvania, United States ALDI USA Full time

    Job Description:As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.[ads1]Job Responsibilities:Processes customer purchases,...


  • Harrisburg, Pennsylvania, United States ALDI USA Full time

    Job Description:As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.[ads1]Job Responsibilities:Processes customer purchases,...


  • Harrisburg, Pennsylvania, United States Ollies Bargain Outlet, Inc. Full time

    Job Title: New Store TrainerReports to: Senior Training ManagerDepartment: Store OperationsExempt Status: Non-ExemptPosition Overview:The New Store Trainer is responsible for providing the primary leadership for the front end and operational execution during the store opening process. This position is responsible for front end operations, cash handling...


  • Harrisburg, Pennsylvania, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Manager, Merchandise

    4 weeks ago


    Harrisburg, Pennsylvania, United States teamworkonline Full time

    Manager, Merchandise Summary: The Harrisburg Senators are seeking a Manager, Merchandise to oversee all retail merchandise and souvenir operations at the Harrisburg Senators retail store at FNB Field. This full-time position will be responsible for creating and implementing merchandise strategies including the curation, purchase, management, and forecasting...

  • Manager, Merchandise

    3 weeks ago


    Harrisburg, Pennsylvania, United States teamworkonline Full time

    Manager, Merchandise Summary: The Harrisburg Senators are seeking a Manager, Merchandise to oversee all retail merchandise and souvenir operations at the Harrisburg Senators retail store at FNB Field. This full-time position will be responsible for creating and implementing merchandise strategies including the curation, purchase, management, and forecasting...


  • Harrisburg, Pennsylvania, United States teamworkonline Full time

    Manager, Merchandise Summary: The Harrisburg Senators are seeking a Manager, Merchandise to oversee all retail merchandise and souvenir operations at the Harrisburg Senators retail store at FNB Field. This full-time position will be responsible for creating and implementing merchandise strategies including the curation, purchase, management, and forecasting...

  • Cashier

    7 days ago


    Harrisburg, Pennsylvania, United States Sunoco Gas Station Convenient Store Full time

    Job DescriptionDuties and Responsibilities:Operate cash register and all point-of-sale equipment accurately & efficiently.Quickly and accurately scan and bag all items.Receive payment by cash, credit/debit cards, or gift cards following store procedures.Follow Company credit card, cash, merchandise handling policies, including lottery, tobacco sales, & gas...

  • Meat Manager

    7 days ago


    Harrisburg, Pennsylvania, United States Weis Markets Inc Full time

    OverviewLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEISJob Description:ESSENTIAL DUTIES AND RESPONSIBILITIESThe Meat Manager is responsible for the functions below, in addition to other duties as...


  • Harrisburg, Pennsylvania, United States F&M Trust Full time

    WHO ARE WE? F&M Trust, a community bank deeply rooted in South Central Pennsylvania, is expanding its financial footprint into Dauphin County. The bank, headquartered in Chambersburg, is adding a community office in Harrisburg to its 22 community offices. This position in the bank's newest community office presents an exciting opportunity as it will be...

  • Department Manager

    7 days ago


    Harrisburg, Pennsylvania, United States Bass Pro Shops Full time

    POSITION SUMMARY:The Department Manager - Firearms, supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities. ESSENTIAL FUNCTIONS:Supports a strong commitment to world class customer service and...


  • Harrisburg, Pennsylvania, United States Hand & Stone Massage and Facial Spa Harrisburg Full time

    Hand and Stone Massage & Facial Spa Harrisburg is looking for an energetic Assistant Spa Manager with enthusiasm, strong organizational skills and a self-starter.The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the...


  • Harrisburg, Pennsylvania, United States Michael Page Full time

    Our client is seeking an Assistant Project Manager (APM) to join their growing team If you are interested in commercial construction and an opportunity to lead your own team, please apply today Client Details Our client is a very reputable, self performing general contractor that primarily builds commercial multifamily, senior living, and mixed-use...


  • Harrisburg, Pennsylvania, United States Cuisine Solutions Full time

    TITLE:Assistant Maintenance ManagerPOSITION CLASSIFICATION:ExemptDEPARTMENT:MaintenancePOSITION REPORT TO:Maintenance ManagerREVISION DATE:9/21/2022SUMMARY:The Assistant Maintenance Manager works with the Maintenance Manager to plan and oversee activities of the Maintenance Department including safe work practices, execution of effective...


  • Harrisburg, Pennsylvania, United States Boscov's Department Stores Full time

    Boscov's Retail Receiving Department ManagerJob DescriptionExperienced Retail Receiving Department Managers—bring your experience to work for you where people love to shop Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous...


  • Harrisburg, Pennsylvania, United States Chick-fil-A Full time

    In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole...