Destination Services Coordinator

2 weeks ago


San Jose, California, United States TikTok Full time
Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.


TikTok is seeking a meticulous and detail-oriented Global Mobility Coordinator to join our Destination Services team, reporting to the Americas Global Mobility Process & Operations Manager.

In this role, you will have the opportunity to work with multiple domestic and international stakeholders to support our continued growth and expansion.

As a key member of our global mobility function, you will play a crucial role in facilitating the relocation and assignment processes for our international workforce.

A strong foundation in HR practices and Global Mobility functions within a multinational setting is highly desirable.

This is a full-time 6-12 months contract position located in San Jose, California, U.S.

Responsibilities:

  • Initiate relocation cases with relocation management company
  • Provide administrative support as needed, including data entry, scheduling, and correspondence with external vendors
  • Serve as primary point of contact for expatriates and assignees, providing support and guidance throughout their assignment lifecycle
  • Collaborate closely with HR business partners and hiring managers to facilitate seamless transitions for employees moving across borders
  • Collaborate as needed with internal stakeholder groups, including: Mobility Operations, Payroll, HR etc.
  • Responsible for all invoice and billing matters, including conducting regular audits
Qualifications

Minimum Qualifications:

  • 13 years of HR coordination/specialist experience in a highvolume, highintensity tech environment.
  • Proficiency in Microsoft Excel, including advanced functions such as VLOOKUP, PivotTables, and data validation.
  • Excellent attention to detail and organizational skills, with the ability to manage multiple priorities in a fastpaced environment.
  • Demonstrated ability to work effectively both independently and as part of a team, with strong communication and interpersonal skills.
  • A proactive and solutionsoriented mindset, with a commitment to delivering highquality service to internal stakeholders.

Preferred Qualifications:

  • Familiarity with global mobility practices and policies is a plus, but not required.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience.

We are passionate about this and hope you are too.


TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at
#LI-Hybrid

Job Information

[For Pay Transparency] Compensation Description (hourly)

The hourly rate range for this position in the selected city is $30- $43.


Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.


Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.


We offer the following benefits to eligible employees:


We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.

As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.


Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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