Customer Service Associate

Found in: beBee jobs US - 6 days ago

Douglassville, Texas, United States Royal Farms Full time

The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions.

The CSA ensures an exceptional customer experience for all Royal Farms customers by delighting them in a way that creates loyalty.

Duties and Responsibilities

  • Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers), maintaining outstanding standards, demonstrating product knowledge, and performing all other components of customer service
  • Respond to customer requests in a timely manner, including answering customers' questions about merchandise and advising customers on merchandise selection
  • Communicate with the leadership team regarding customer requests, vendor-related concerns, and damages in products
  • Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer. Activate fuel and gift cards and ensure cash drawers balance at the end of shift
  • Perform the following duties related to Customer Self Service machines:
o Always present and engaged with all customers
o Direct and encourage customers to use the Self-Checkout, and educate and assist customers with the
Self-Checkout system as needed to help speed along their checkout experience
o Monitor all Self-Checkout transactions to ensure payment for all items and to eliminate potential
opportunities for theft
o Troubleshoot the equipment and escalate issues when necessary
o Assist customers with items that are not available using the Self-Checkout system alone, including:
 Tobacco products
 Money orders
 Other items that are behind the line depending on the store (Health and Beauty, Lottery, cell phone
accessories, etc.)

  • Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.
  • Prepare all made to order food and/or beverages according to recipe or customer specifications.
  • Replenish products and supplies to ensure the store is always stocked
  • Check expiration codes, face and inspect all items. Pull expired items, document, and discard
  • Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.
  • Ensure the proper execution of assigned foodservice and beverage programs and procedures.
  • Ensure the compliance of established Royal Farms safety, security, quality, and store operations policies and procedures, as outlined in standard operating procedures, training materials, and other publications
  • Ensure safe working conditions by maintaining a clean, organized work area in accordance with standards. Any unsafe conditions are immediately reported to leadership.
  • Complete all side work, as required (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Complete other assigned tasks as assigned by management

Requirements
The ideal candidate for the Customer Service Associate position must be at least 17 years old and will:

  • Understand that their team's success depends on their accomplishments
  • Possess strong written, verbal, and interpersonal communication skills
  • Possess organizational skills and decision-making skills
  • Have earned a high school diploma or GED (preferred)
  • Utilize basic math skills and basic computer skills
  • Exhibit acceptance of authority
  • Be able to lift and carry 50 lbs
  • Be able to lift, bend, and stand as many as eight hours per day

  • Customer Service Leader

    7 days ago

    Douglassville, United States Royal Farms Full time

    Description: The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the store, including: food preparation, point of sale, customer service, general housekeeping, and other related functions. The desired candidate...

  • Customer Service Leader

    Found in: beBee S US - 2 weeks ago

    Douglassville, United States Royal Farms Full time

    The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of the store, including: food preparation, point of sale, customer service, general housekeeping, and other related functions. The desired candidate creates a positive...

  • Heavy Equipment Outside Sales- Eastern PA

    6 days ago

    Douglassville, United States Murrysville Machinery Company Full time

    Job DescriptionJob DescriptionJob DescriptionThis position will generate new business and ensure growth of existing accounts in the following focused geographic region: Eastern Pennsylvania/ Eastern Maryland/ Delaware to the following industries: Quarries, Coal, Environmental Contractors, Recycling, Sand and Gravel, Construction, Industry / Slag, Demolition,...

  • Scheduling Coordinator

    6 days ago

    Douglassville, United States ROG Orthodontics Full time

    Job DescriptionJob DescriptionSummary of Position:The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.Essential Job Function:Schedule,...

  • Registered Nurse

    3 days ago

    Douglassville, United States NurseCore Full time

    RNs, if you want more variety in your day-to-day work, we can help! At NurseCore we are passionate about connecting healthcare professionals and nurses with medical positions that fit their lifestyle. We currently have a medical staffing opportunity in Douglasville, GA. This position will be working with children and is mainly nights 8:00 pm to 8:00 am. As...

  • Radiologic Technologist

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Douglassville, United States CareerBuilder Full time

    Job Summary The Radiologic Technologist performs radiographic procedures , producing images for the interpretation by, or at the request of a licensed independent practitioner. Radiographers must demonstrate an understanding of the human anatomy, physiology, pathology and medical terminology. Radiographers must maintain a high degree of accuracy in...

  • Radiologic Technologist

    Found in: Lensa US P 2 C2 - 6 days ago

    Douglassville, United States Tower Health Full time

    Responsibilities: The Radiologic Technologist performs radiographic procedures , producing images for the interpretation by, or at the request of a licensed independent practitioner. Radiographers must demonstrate an understanding of the human anatomy, physiology, pathology and medical terminology. Radiographers must maintain a high degree of accuracy in...

  • Production Worker

    6 days ago

    Douglassville, United States TotalRecycle Inc Full time

    **COME JOIN OUR TEAM!!** JP Mascaro & Sons is a locally owned and operated private family owned company who has been experiencing record growth and success. In 1964, it started with one truck. We have grown into one of the largest most successful fully integrated solid waste companies serving the mid-Atlantic area. For over 40 years, our motto has been "If...

  • Radiologic Technologist

    Found in: Resume Library US A2 - 6 days ago

    Douglassville, Pennsylvania, United States Tower Health Full time

    Responsibilities: The Radiologic Technologist performs radiographic procedures , producing images for the interpretation by, or at the request of a licensed independent practitioner. Radiographers must demonstrate an understanding of the human anatomy, physiology, pathology and medical terminology. Radiographers must maintain a high degree of accuracy in...