Opportunity Development Specialist

4 weeks ago

New York, New York, United States tapwage Full time

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience.

As an employee, you're empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally.

Together, let's empower people everywhere to live their healthiest lives.

Position Summary


Under the general direction of the Senior Manager, Opportunity Development, the Opportunity Development Specialist is responsible for contributing to the overall success of the HHS Opportunity Development program, including achievement of key performance metrics, SLAs and bookings goals.

This role is responsible for HHS customer/prospect engagements through multiple channels, to facilitate introductions to the sales team and convert leads to opportunities.

The Opportunity Development Specialist plays a critical role in qualifying new and expansion inbound leads, achieving outbound client engagement and building quality sales pipeline.

Role and Responsibilities

  • Utilize CRM (Salesforce), Definitive, SalesLoft, ZoomInfo, LinkedIn and other automation tools to research and engage prospects in target accounts and markets.
  • Work closely with HHS commercial team to identify key targets and personas/titles with goal of engaging Csuite decisionmakers.
  • Perform immediate and continuous outreach to prospects via email, phone and other channels (i.e. LinkedIn) while meeting or exceeding all service level agreements.
  • Conduct thorough and professional discovery calls to prospects, utilizing BANT qualification criteria.
  • Schedule meetings for sales and/or facilitate professional introduction calls between qualified leads and sales. Ensure a qualified sales advance outcome per meeting.
  • Document relevant meeting notes in CRM and send to sales.
  • Utilize email templates for introduction, discovery and ending communications to prospective customers and contacts.
  • Carefully track converted/supported opportunities in SFDC for accurate KPI attribution.
  • Generate monthly performance reports for leadership and biweekly/quarterly reports for Client Strategy/Success Team.
  • Adhere to playbooks, procedures and processes for ultimate team performance.
  • Foster strong collaborative relationships with field sales, marketing, market leaders, international, partner success and other internal stakeholders.
  • Act as liaison to marketing ops team and Teladoc's external partners.
  • Support virtual and onsite client events as requested.
  • Work cross functionally to deploy internal strategies, positioning and support for the HHS team.
  • Complete other duties as assigned.
Skill Requirements/Preferences

  • Selfstarter capable of working independently and organizing workflow to meet changing priorities and deadlines.
  • Possesses excellent communication and presentation skills, both verbal and written.
  • Possesses listening skills that allow for effective customer and team communications.
  • Able to track key performance metrics, ensure achievement of SLAs and corporate objectives.
  • Systems/process oriented. Ability to oversee/drive a project from start to finish.
  • Strong work ethic and results oriented disposition. Tenacious, and driven to succeed.
  • Ability to multitask and work in fast paced environment. Ability to function through ambiguity.
  • Works well with team members and crossdepartmentally.
  • Highly detail oriented with excellent organizational skills.
Education Requirements

  • A Bachelor's degree from a fouryear college or university, or equivalent.
  • 35 years' experience in a high tech (SaaS) environment and/or health care environment preferred.
  • Proven track record of meeting or exceeding goals and objectives.
  • Previous customerfacing experience required. BDR/inside sales experience preferred.
  • Disciplined organizational skills and record keeping in CRM systems experience preferred). SalesLoft and ZoomInfo experience a plus.
  • Proficiency with Microsoft Office (Outlook, Excel, PowerPoint).
  • Proficiency with LinkedIn.
The base salary range for this position is $70,000K-$80,000K.

In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: [Teladoc Health Benefits 2024]).

Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.

This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare:
Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters:

Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person's health journey.


Make an Impact:

In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on

PEOPLE:
Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion:
At Teladoc Health we believe that personal and professional diversity is the key to innovation.

We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.


Growth and Innovation:
We've already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.


As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information.

In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).


Personal information is defined as:

Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information.

Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available [at this link.])

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