Educational Director, Technical Activities
4 weeks ago
- Manage development of course curriculum and content for DHI certification programs, conferences and virtual learning
- Identify, solicit and manage volunteer subject matter experts (SMEs) and consultants for the development of content for DHI schools, conferences and virtual learning opportunities
- Working closely with the Education and Certification departments, identify and recommend appropriate revisions for courses to the Education Council
- Engage in a continual review of accreditation and regulatory standards to include NCCA and ANSI and updating annually (or as new standards are issued and approved) to all course materials as agreed to by the Education Council.
- Complete annual review, or more frequently as standards change, of all self-paced and online instructor led courses including COR 101/COR102, COR 140, EHC400, and DHI Education Path Chart.
- Work with SMEs from manufacturing and distribution to identify training needs and critical job skills
- Develop comprehensive education and training programs, including course modules, assessments, and field training
- Provide technical support to DHI advocacy activities and DSSF programs
- Manage DHI codes and standards activities (NFPA, ICC, state codes) and coordinate DHI volunteer member involvement on standard-setting bodies.
- Work with members of the DHI Membership and Operations team to develop methods that support customer retention efforts
- Evaluate training material from outside companies (third-party, manufacturers, distributors, etc) for technologies or best practices that DHI could incorporate into current programs
- Provide technical articles and blog content for DHI publications, website and e-newsletters, when appropriate
- Work with manufacture member companies to outline and implement workforce development program efforts
- Work with Education and Learning services department on content needs around education for annual Leadership Meeting
- Work with DHI Membership and Operations team to develop methods of supporting local Chapter Engagement across the DHI network of Chapters in the U.S.
- Provide oversight of content revision updates for coordination purposes with DHI-Canada
- Possess excellent writing skills
- Read, write and comprehend written and spoken English (competency in Spanish or Canadian French a plus) to communicate effectively and professionally at all times, as well as strong presentation skills
- Apply excellent interpersonal, analytical, and time management skills
- Possess service orientation with desire to make a positive impact on all prospects, customers and colleagues
- Successfully work in a team environment with a demonstrated ability to motivate and inspire a team with team building and continuous improvement techniques and training
- Openly share new ideas and information with other team members
- Work well under pressure, be resilient, and exercise good judgment in sensitive situations
- Ability to prioritize tasks and handle numerous assignments simultaneously with supervision
- Capability to organize work well and solve problems necessary to accomplish the duties and tasks of the position
- Take initiative to complete deliverables and projects on time and achieve business objectives
- Able to build relationships with others to achieve our mission
- Be focused on career growth with a learning orientation mindset
- Communicate ideas and expectations clearly, concisely, and accurately to a diverse assembly of team members in order to ensure effective operations at all levels; and be able to delegate duties for increased efficiency
- Appreciate organizational and department policies and expectations
- 10+ years of experience in the door, frame and hardware industry
- DHI AHC, CDC, or CFDAI credential preferred.
- Bachelor's degree preferred but not required
- Familiarity with Microsoft Office suite and utilization of learning management systems
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