IT Specialist

2 weeks ago

Oklahoma City, Oklahoma, United States Federal Aviation Administration Full time

Tasks include assisting timekeepers, approving officials, T&A Managers, Payroll Liaison Staff and others with questions regarding the use and operation of the timekeeping and labor distribution applications.

Demonstrates some Independence in planning time and using assigned resources to accomplish tasks or small projects.

Will have frequent contacts with customers and other external parties on routine matters such as gathering information, explaining regulations, and discussing the customers' situations.

Duties may include participation in testing new system releases as well as providing user training to specified audiences. This position will also include interaction with the project team lead and system analysts to identify potential system problems.

Refers problems and work issues to a manager, project/program manager, team leader, or more experienced professional when guidelines are not available or applicable.

Work typically is reviewed frequently during assignments and at completion to ensure timeliness, policy compliance, and alignment with the requirements of projects and/or other work activities.

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