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AF Solutions Customer Engagement

3 months ago

Spencer, United States Boston Scientific Full time
Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance


At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges.

With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

About the role:
This role will be supporting across AFib Solutions businesses FARAPULSE (FP) and WATCHMAN (WM) business units.

This individual will participate and execute in the strategic and tactical AF Solution customer engagement plan, and related high-level initiatives designed to enable VOC to inform business strategy and decision making and actively engage & partner with targeted HCPs in meaningful ways.

Thie person will lead cross functional projects and have accountability for on-going objectives. Acts as resource for and supports the AF Solutions customer engagement plan. This role will directly report to the AF Solutions KOL & Customer Engagement group manager.

Your responsibilities will include:

  • Enables customer engagement strategy & executes on tactical plan to support the two business units by aligning cross functional teams, such as Marketing, Clinical Affairs and R&D, among others, to a U.
S. customer engagement plan that activates a cadence of engagements between targeted physicians.

  • Works independently with the compliance team to build, drive and execute the annual need assessments (ANA) for physician engagements throughout the year.
  • Translate sensitive information and communicates regularly with key stakeholders both internal and external to the organization, including top company management and key opinion leaders.
  • Leverages stakeholder t and project management capabilities to drive complex, high impact deliverables to successful completion.
  • Fosters collaborative relationships with customers that increase organizational understanding and presence.
  • Serves as a functional expert to external and internal customers and the broader organization: the "go to" person for guidance, insight and questions.
  • Maintains a frequent and robust dialog with colleagues across the organization to foster knowledge transfer and shared learnings.

Required qualifications:

  • Minimum of a bachelor's degree
  • Minimum of 8 years of experience in medical device industry
  • Minimum of 5 years of experience in managing physician meetings
  • Experience developing and maintaining relationships with electrophysiologist and interventional cardiologists
  • Excellent organizational and project management skills
  • Strong collaboration & communication skills with senior leadership, team members and cross functional teams & leadership
  • Ability to travel %

Preferred qualifications:

  • Background in Left Atrial Appendage Closure (LAAC) and Electrophysiology procedures – LAAC devices, imaging, mapping, recording system, ablations
Requisition ID: 588178

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions.

This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement.

The goal of the drug testing is to increase workplace safety in compliance with the applicable law.


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life.

Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.

Now more than ever, we have a responsibility those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (

NYSE:
BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you and look forward to connecting with you


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health.

That is why we stand for inclusion, equality, and opportunity for all.

By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va.

Code § , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.

Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.

Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.

As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.