Manager, Franchise Operations

1 month ago

Remote, Oregon, United States Wyndham Hotels & Resorts Full time

Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations - New York to join our team.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you

The Role

Manager of Franchise Operations supports the overall mission of the Franchise Operations team by nurturing relationships with owners by understanding their individual goals and needs while recognizing every hotels in unique. The MFO optimizes owners' performance by delivering innovative solutions and relevant resources using our experience and network across the organization. This role is field based and the ideal candidate would reside in Hudson Valley, NY.

What you'll do
  • Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset that directly aligns with our Count on Me service culture values: Being Responsive, Being Respectful and Delivering a Great Experience
  • Develop trusted relationships with external customers in order to educate, motivate and influence adoption of tools and resources to elevate performance.
  • Execute Wyndham Hotels and Resorts initiatives, projects and related tasks.
  • Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners.
  • Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction with each hotel.
  • Drive NRG through retention and development opportunities.
  • Collaborate with internal stakeholders.
  • Provide accountability to the organization through documentation, follow up and system reporting.
  • Achieve annual service, performance and KPI goals in order to impact WHR profitability.
  • Take ownership of personal and professional development.
  • Project a positive image and promote the value of Wyndham Hotels & Resorts.
  • Respond to one off requests from the business that are property specific within in indicated SLA.
You'll be successful if you have
  • Position entails exposure to interior and exterior hotel property environments inclusive of the multilevel properties, inclement weather (i.e. stairs, onsite restaurants, pool and exercise facilities, etc.)
  • Seamless continuation of work while traveling on company business (i.e. conduct work using mobile devices, from hotels, while at trade shows, and/or across varying time zones when necessary)
  • 90 % travel with flexible work schedule.
  • Work under pressure with extended hours/days when required, in order to meet deadlines.
  • Must be able to independently prioritize and schedule multiple responsibilities.
  • This position requires the ability to stand and be on your feet for approximately 50% of the day.
  • This position requires the ability to sit and drive long distances for approximately 75% of the week.
  • Qualified candidates must be able to lift a minimum of 10 lbs.
  • Excellent verbal and written communication skills required to effectively present material to various audiences.
  • This position requires the ability to bend, twist, squat, push/pull while inspecting properties.
Required Qualifications/Experience
  • 2 to 4 years of progressive experience in a hotel or a related field required, preferably, property and corporate management experience.
  • 4 year college degree (Preferred).
  • Multi-property experience.
  • Industry certifications (Preferred).
  • Proficient in Microsoft Suite (i.e. Office, Word, PowerPoint, Excel etc.).

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Employment Status: Full-time

For residents of New York click here.

  • Senior Director, Franchise Operations

    1 month ago

    Remote, Oregon, United States Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Senior Director, Franchise Operations - Central & Northeast to join our team.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best...

  • Senior Director, Franchise Operations

    1 month ago

    Remote, Oregon, United States Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Senior Director, Franchise Operations - Northeast to join our team.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our...

  • Franchise Deal Coordinator

    1 month ago

    Remote, Oregon, United States Flowers Foods Full time

    Why Flowers?Flowers Foods, Inc. (NYSE: FLO) is one of the largest producers of packaged bakery foods in the United States with 2022 sales of $4.8 billion. Among the company's top brands are Nature's Own, Dave's Killer Bread, Wonder, Canyon Bakehouse, and Tastykake. Learn more at Our team is the essential ingredient to success. We embrace diversity and foster...

  • Commercial Director, Franchise Sales

    2 months ago

    Remote, Oregon, United States ActiveCampaign Full time

    ActiveCampaign is seeking an experienced commercial leader for the role of Commercial Director, Franchise Sales. The successful candidate will lead the growth of ActiveCampaign's dedicated franchise platform, ACHQ, into the franchise marketplace. This role will build upon the vision and strategy for identifying key opportunities and segments within the...

  • VP, Brand Operations/Brand Leader

    1 month ago

    Remote, Oregon, United States Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a VP, Brand Operations/Brand Leader - ECHO to join our team.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners...

  • Manager, Remote Sales Support

    5 days ago

    Remote, Oregon, United States Wyndham Hotel Group Full time

    Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests....

  • Manager, Remote Sales Support

    2 weeks ago

    Remote, Oregon, United States Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests....

  • Manager, Loyalty Product Management

    3 weeks ago

    Remote, Oregon, United States Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Manager, Loyalty Product Management to join our team.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and...

  • Finance Operations Manager

    1 month ago

    Remote, Oregon, United States Pathpoint Full time

    Overview:Pathpoint is a modern distribution infrastructure for the $120B E&S insurance market. Today, more than 20% of commercial insurance business is placed into E&S carriers, utilizing Wholesale Brokers yet retail agents, brokers, and carriers rely on analog, inefficient, and imprecise systems, paperwork, and tools in order to transact. Pathpoint is the...

  • Sales Operations Manager

    1 month ago

    Remote, Oregon, United States RevOpsforce Full time

    About RevOpsforce:RevOpsforce is a revenue operations workforce management firm supporting clients to unlock revenue potential through solutions that better align your people, processes, data, and technology.We empower organizations with cutting-edge revenue operations management systems, seamlessly aligning sales, marketing, and customer service teams to...

  • Revenue Operations Manager

    13 hours ago

    Remote, Oregon, United States Scope AR Full time

    About Scope AR:Scope AR is supercharging the productivity of large enterprises. We have been empowering customer teams with AR work instructions on the frontline for aerospace, aviation, and heavy industry manufacturers. We're driving measurable ROI by increasing productivity, service, and delivery for our partners while reducing labor and material costs...

  • Associate Enterprise Customer Success Manager

    1 month ago

    Remote, Oregon, United States Restaurant365 Full time

    Restaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make...

  • Product Operations Manager

    1 month ago

    Remote, Oregon, United States Applied Systems Full time

    Job OverviewIvans, a division of Applied Systems, is currently seeking a Product Operations Manager to play a critical role in driving the efficiency and effectiveness of our Ivans product management processes. Ivans is where the insurance industry comes together to grow their businesses. Our culture is about more than developing the best technology - it's...

  • Clinical Operations Manager

    1 month ago

    Remote, Oregon, United States ICON Clinical Research Full time

    As a Clinical Operations Manager-Finance you will be joining the world's largest & most comprehensive clinical research organisation, powered by healthcare intelligence.What you will be doing:The Clinical Operations Manager is responsible for budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals and to ensure...

  • Business Operations Manager

    1 month ago

    Remote, Oregon, United States Polymer Labs Full time

    Polymer Labs was founded with the mission to create a neutral, open, permissionless base layer for the new internet. Polymer is at the forefront of developing Ethereum's Interoperability Hub, building products that will enable new levels of security, user experience, and functionality that will support the mass adoption of the decentralized web. Our talented...

  • Marketing Operations Manager

    1 month ago

    Remote, Oregon, United States Arcadia Full time

    Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit Why This Role Is Important to Arcadia Arcadia is hiring for a...

  • Sales Operations Manager

    1 month ago

    Remote, Oregon, United States Midi Health Full time

    Midi is on a mission to bring compassionate, high-quality medical care to women 40+. We center the healthcare needs and experiences of women in this unique life stage, because we're founded by women who are living it, too.Who we are:Midi Health is the only comprehensive virtual care clinic for women in midlife navigating perimenopause, menopause, and other...

  • Sales Operations Manager

    3 weeks ago

    Remote, Oregon, United States Monograph Full time

    Look around you today, every store, home, hospital, school, was made possible by the coordination of architects and a team of professionals. They are charged with the responsibility of creating our shelters and yet, they are left with nothing more than Excel to manage their work. We're here to change that. What is Monograph?Monograph is a firm performance...

  • Sales Operations Manager

    4 weeks ago

    Remote, Oregon, United States Monograph Full time

    Look around you today, every store, home, hospital, school, was made possible by the coordination of architects and a team of professionals. They are charged with the responsibility of creating our shelters and yet, they are left with nothing more than Excel to manage their work. We're here to change that. What is Monograph?Monograph is a firm performance...

  • Manager, Sales Operations

    1 month ago

    Remote, Oregon, United States Vidyard Full time

    At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, digital sales room platform, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.About the Role:Vidyard is looking for a...