Current jobs related to Customer Information Change Management Analyst - Chicago, Illinois - Grainger

  • Change Management Specialist

    1 month ago

    Chicago, Illinois, United States Prairie Consulting Services Full time

    Job Title: Change Management AnalystPrairie Consulting Services is seeking a skilled Change Management Analyst to join our team.About the Role:We are looking for a highly motivated and experienced professional to lead our change management initiatives. As a Change Management Analyst, you will be responsible for consulting and coaching senior leaders and...

  • Information Governance Analyst

    1 month ago

    Chicago, Illinois, United States Request Technology, LLC Full time

    Job Title: Principal Information Governance AnalystWe are seeking a highly skilled Principal Information Governance Analyst to join our team at Request Technology, LLC. As a key member of our organization, you will play a critical role in supporting the development and implementation of our information governance, data protection, and privacy program.Key...

  • Principal Information Governance Analyst

    2 weeks ago

    Chicago, Illinois, United States Request Technology, LLC Full time

    Job Title: Principal Information Governance AnalystRequest Technology, LLC is seeking a highly skilled Principal Information Governance Analyst to join our team. As a key member of our organization, you will be responsible for developing and implementing information governance, data protection, and privacy programs.Key Responsibilities:Develop and implement...

  • Cybersecurity Change Management Specialist

    2 weeks ago

    Chicago, Illinois, United States LaSalle Network Full time

    Job Title: Cybersecurity Change Management AnalystLaSalle Network is seeking a highly motivated and detail-oriented Cybersecurity Change Management Analyst to join our team. As a key member of our organization, you will play a crucial role in managing and facilitating change initiatives across the organization, with a focus on cybersecurity.Key...

  • Senior Change Enablement Analyst

    1 week ago

    Chicago, Illinois, United States Stealth Recruiting Services Full time

    Job SummaryWe are seeking a highly skilled Senior Change Enablement Analyst to join our innovative team. As a key member of our Change Management department, you will play a critical role in shaping the success of our operations initiatives and collaborating across all impacted supply chain groups.Key Responsibilities:Lead Change Project Success - Plan,...

  • SAP Lead Business Analyst

    1 month ago

    Chicago, Illinois, United States Softworld Inc Full time

    Job Title:SAP Lead Business Analyst - Engineering Change ManagementJob Summary:We are seeking a highly skilled SAP Lead Business Analyst to join our team at Softworld Inc. The successful candidate will be responsible for managing and implementing Engineering Change Management processes within our organization.Key Responsibilities:Develop and maintain...

  • Senior Change Management Professional

    2 weeks ago

    Chicago, Illinois, United States Stealth Recruiting Services Full time

    Job Title: Senior Change Management Analyst-RemoteJob Summary:We are seeking a highly skilled Senior Change Management Analyst to join our innovative team. As a key member of our organization, you will play a critical role in shaping the success of our operations initiatives and collaborating across all impacted supply chain groups.Key Responsibilities:Lead...

  • Master Data Analyst for Vendor and Customer Management

    3 days ago

    Chicago, Illinois, United States Lactalis Full time

    Job Title: Vendor & Customer Master Data AnalystJob Summary:The Vendor & Customer Master Data Analyst is a key position within Lactalis USA Transformation Management Office (LUSA TMO), responsible for driving change and delivering value. This role involves overseeing key processes and projects associated with the accuracy, integrity, and timeliness of the...

  • Healthcare Information Management Executive

    3 days ago

    Chicago, Illinois, United States CHIME College of Healthcare Information Management Executives Full time

    Job SummaryThe CHIME College of Healthcare Information Management Executives is seeking a highly skilled Healthcare Information Management Executive to join our team. As a key member of our organization, you will play a crucial role in ensuring the satisfaction and success of our members and sponsors.This is an evergreen position, meaning we are continually...

  • Policy Analyst

    1 week ago

    Chicago, Illinois, United States Start Early Full time

    Policy Analyst - Systems Change SpecialistStart Early is seeking a highly motivated and detail-oriented Policy Analyst - Systems Change Specialist to join our team. As a key member of our policy team, you will play a critical role in advancing our comprehensive policy agenda in Illinois.Conduct research and data analysis to inform organizational positions...

  • Healthcare Information Management Executive

    4 weeks ago

    Chicago, Illinois, United States CHIME College of Healthcare Information Management Executives Full time

    Job DescriptionJob OverviewThe CHIME College of Healthcare Information Management Executives is seeking a highly skilled Social Media Specialist to join our team. As a key member of our marketing team, you will be responsible for developing and implementing effective social media campaigns to engage with our audience and promote our brand.Key...

  • Senior Change Management Analyst for Supply Chain Groups

    3 days ago

    Chicago Heights, Illinois, United States International Staff Consulting Full time

    Drive Transformative Change in a Dynamic CPG Manufacturing EnvironmentJoin a leading Fortune 500 consumer packaged goods organization as a Senior Change Management Analyst and play a critical role in shaping the success of operations initiatives. Collaborate across all impacted supply chain groups to drive real impact across the organization.Key...

  • Management Analyst

    3 weeks ago

    Chicago, Illinois, United States Department of the Treasury Full time

    Job SummaryWe are seeking a highly skilled Management Analyst to join our team at the Department of the Treasury. As a Management Analyst, you will play a critical role in supporting the administrative, financial, and managerial programs of the Office of Chief Counsel.Key ResponsibilitiesDirect broad complex long-term studies and research projects, staying...

  • Customs Analyst

    4 weeks ago

    Chicago, Illinois, United States KYYBA Full time

    Job Title: Customs AnalystWe are seeking a highly skilled Customs Analyst to join our team at Kyyba. As a Customs Analyst, you will play a critical role in ensuring compliance with all relevant customs regulations and trade laws and regulations.Key Responsibilities:Provide technical and analytical support for customs and trade compliance matters at the...

  • Customer Engagement Senior Analyst

    3 weeks ago

    Chicago, Illinois, United States TransUnion Risk and Alternative Data Solutions Full time

    About the Role:We are seeking a highly skilled Senior Analyst to join our Customer Engagement team at TransUnion Risk and Alternative Data Solutions. As a Senior Analyst, you will play a critical role in analyzing customer business requirements and developing end-to-end processing solutions that meet their needs.Key Responsibilities:Analyze and interpret...

  • Master Data Analyst

    1 week ago

    Chicago, Illinois, United States Lactalis Full time

    Job SummaryWe are seeking a highly skilled Master Data Analyst to join our team at Lactalis. The successful candidate will be responsible for driving change and delivering value by overseeing key processes and projects associated with the accuracy, integrity, and timeliness of the master data domain (customers & vendors) within the SAP system.This role...

  • Master Data Analyst

    1 week ago

    Chicago, Illinois, United States Lactalis American Group , Inc. Full time

    Job Title: Master Data Analyst - Vendor & CustomerAt Lactalis American Group, Inc., we are seeking a highly skilled Master Data Analyst - Vendor & Customer to join our team. This role is responsible for driving change and delivering value by overseeing key processes and projects associated with the accuracy, integrity, and timeliness of the master data...

  • Product Information Manager

    3 weeks ago

    Chicago, Illinois, United States Swoon Full time

    About the RoleSwoon is seeking a Product Owner / Product Information Management (PIM) professional to spearhead technology solutions and lead digital marketing initiatives aimed at enhancing customer experiences and driving measurable business outcomes.Key ResponsibilitiesLead the planning and delivery of our Product Information System and its integration...

  • Information Governance and Data Protection Analyst

    2 months ago

    Chicago, Illinois, United States Request Technology, LLC Full time

    About the RoleWe are seeking a highly skilled Information Governance and Data Protection Analyst to join our team at Request Technology, LLC. As a key member of our organization, you will play a critical role in supporting the development and implementation of our information governance, data protection, and privacy program.Key ResponsibilitiesWork with...

  • Asset Management Analyst

    2 weeks ago

    Chicago, Illinois, United States LaSalle Investment Management Full time

    Job Title: Asset Management AnalystLaSalle Investment Management is a global real estate investment manager with a diverse investor base and a strong presence in 13 countries. Our team is seeking a highly skilled Asset Management Analyst to join our Chicago or Baltimore offices.Key Responsibilities:Perform complex financial analyses, including Argus...

Customer Information Change Management Analyst

3 months ago

Chicago, Illinois, United States Grainger Full time

Work Location Type:Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

The Customer Information Change Management team determines and coordinates the notification of various departments when information needs to change as well as collects, documents and reacts to internal and external feedback. This team and role focus on facilitating data quality and customer data improvements via our feedback intake, prioritization, processing, and facilitation of resolution.

The Analyst, Customer Information Change Management is responsible for day-to-day operations on the Customer Information Maintenance team as well as awareness of how work routes cross-functionally from one department to the next. The Analyst duties include daily upload, classification, triage and routing of maintenance tickets; technical and process-based support within the maintenance tool; and troubleshooting/ technical continuous improvement efforts. The analyst is expected to escalate issues and roadblocks within the team and communicate stakeholder needs to leader and sr. analyst as appropriate. The analyst will participate in process-building and standardization and should bring a flexible attitude toward change and process improvement.

You Will:

  • Curate and supplement customer information company-wide by executing standardized maintenance/ data management processes
  • Generate clear, actionable, valuable outcomes fromanambiguousstarting point
  • Help operations leaders define software requirements for tools that will enable scaled maintenance processes
  • Develop solutionsandprocesses withafocus on maximizing team output and efficiency.Solutionsare expected toimpact cross-functional teams
  • Performquantitative analysis leveraging SQL/Python (as needed)-develop relevant processes, transform it into a useful format, and structure the results in a consumable way (enabling business partners to conduct maintenance work)
  • Communicate outcomes clearly to business partners withmoderateguidance from leaders on how to structure presentations
  • Serve as a Subject Matter Expert (SME) on how to execute the underlying processes and best use tools (Jira, Smartsheet, various feedback forms, reporting tools, etc)
  • Cultivate genuine curiosity and develop a deep understanding of the US Maintenance, Repair and Operations (MRO) market - what customers exist in which industries, and how attractive they are to Grainger

You Have:

Education and Background:

  • Bachelor's Degree or commensurate experience required
  • 1-3 years post-undergraduate experience

Skills:

  • Adaptability - open to change and willing to test out new processes
  • Statistics, basic data visualization and analysis skills: Excel/Tableau/PowerBI required, SQL and R/Python preferred
  • Desire to develop additional technical and quantitative skills
  • Strong verbal and written communications with the ability to present research results to various stakeholders
  • Propensity to conduct thorough and thoughtful research, leveraging problem-solving skills, and driving toward process creation and standardization
  • Prioritization and multitasking skills
  • Ability to easily connect with business partners
  • Takes initiative - always looking for ways to improve the current process
  • Ability to work independently as well as in a team environment

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing program

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.