Patient Service Coordinator
4 weeks ago
Position Summary:
- The Patient Service Coordinator will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience
- Maintain accurate information on each patient to facilitate the patient encounter
- Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out
- Work with others in a team environment
- The position will require occasional evening hours
Education:
- Diploma/Certificate/GED required
Work Experience:
- 1 year of related experience required or two (2) years customer service experience.
Knowledge/Skills:
- 1. Displays responsible behaviors and communicates effectively with patients, families, physicians, and other health care team members in order to foster optimal quality of outpatient care.
- 2. Demonstrates competency in all skills related to the performance of patient care.
- 3. Demonstrates problem-solving skills as they relate to patient care activities.
- 4. Must be able to collect, verify and organize data with high degree of accuracy.
- 5. Proficiency in Microsoft Word and Excel.
- 6. Minimum keyboarding requirement of 30 wpm strongly preferred.
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