Real Estate Manager

SUMMARY:

NexCore Group, a leading real estate development company focused exclusively on development, acquisition, and management of healthcare real estate and senior living communities serving health systems, hospitals, physician groups, residents and their families is seeking a candidate to fill the position of Real Estate Manager in a suburban Detroit office.

The role of the Real Estate Manager (REM) is to manage properties as directed by the property owners and in accordance with the standards and procedures of NexCore Properties. The REM functions as the professional-in-charge of specific identified assets under management. As the lead professional, the REM is responsible for all aspects of client and tenant satisfaction. Of specific importance is achieving stated financial results and operating objectives. The REM is responsible to ensure a thorough understanding of the client’s investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets. Once developed, the REM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team. The REM is responsible for the management, supervision, and professional development of all building personnel.

RESPONSIBILITIES:

Work with VP Real Estate Management on Strategies to:

• Develop and implement management plan for assigned properties to achieve investor return expectations while complying with company objectives and applicable law.
• Forecast competitive space availability for each property and develop marketing and pricing recommendations that will maximize the asset value of each property.
• Develop short and long-term operational programs that will achieve or surpass cash flow objectives and maximize the asset value of each property.
• Develop strategies to mitigate vacancy risk for individual properties.

Leasing Management and Tenant Improvement Coordination:

• Work in conjunction with NexCore VP of Real Estate Management on leasing strategy for each building, if applicable.
• Work with VP Design and Construction to:
• Execute company process standards for tenant coordination including tenant finish standards, blocking plans, risk management, pricing presentations, invoicing for tenant contributions, punch lists, commissioning meetings, etc.
• Monitor build-out to assure compliance with lease agreements, construction schedules, tenant expectations, lender requirements, and construction guidelines for the project.
• Maintain open, effective communication between tenant, hospital clients, and property management.

Operations:

• Evaluate on a continuing basis operating costs by monitoring each property’s performance and results against approved budgets, recommending and/or approving necessary adjustments to achieve the scheduled cash flow or asset value objectives.
• Conduct visits on an as-needed basis to assigned properties to:
• Ensure all aspects of property management are in full compliance with owner quality standards, policies and procedures
• Ensure proper procedures are enforced to manage and monitor operating costs within established budgets
• Negotiate, review, and monitor third party vendor contracts and performance under those contracts.
• Ensure that emergency plans are in place for all properties.

Financial:

• Review monthly operating reports for each property, provide budget variance comments, and ensure operating expense reconciliations are accurately prepared.
• Prepare annual property operating budget and make recommendations for capital improvement projects.
• Oversee completion of periodic owners’ reports.
• Work with Accounting in the Denver office to manage the accounting process and collection process.

Client/Tenant Services:

• Develop and maintain relationships with all tenants to demonstrate the Company’s commitment to “quality service”, quality facilities, and positive, prompt, and effective customer service.
• Responsible for creating strong internal and external relationships. Managing and enhancing hospital relationships within an assigned portfolio, creating viable long-term partnerships.
• Providing support and knowledgeable information to our hospital partners; acting as the “go to” resource and primary point of contact within NexCore. Initiate creativity to develop solutions with the goal of consistently exceeding expectations.
• Monitor responsiveness to tenant requests for services and general customer service and satisfaction.

Personnel Management, if applicable:

• Supervise performance of direct reports providing feedback, evaluation, and recommendations for training and professional development.
• Establishes written goals and objectives for direct reports and conducts periodic formal and information performance evaluations.
• Ensure compliance of NexCore employment policies and address any personnel performance issues.

QUALIFICATIONS:

• BA/BS degree in Finance, Real Estate or related field desired
• Michigan Real Estate license required, Broker license strongly desired
• Minimum of 5 years of commercial property management/operations experience with an emphasis in healthcare and life science properties
• Minimum of 2 years managing people (this role may/may not require management of other employees)
• Intermediate computer skills utilizing Microsoft Office Suite software; experience with MRI and Yardi a plus
• Highly developed verbal and written communication skills
• Ability to work independently and as part of a team
• Proactive thinking with detail-oriented and creative problem-solving approach
• Strong client and tenant management skills
• Solid analytical and organizational skills and ability to multi-task and prioritize
• Ability to give and take direction and to interface with decision makers in a professional manner and maintain confidential information
• Superior interpersonal skills, ability to collaborate with a variety of personalities with professionalism
• Ability to write business correspondence, demonstrating business acumen
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Must be able to thrive in a fast-paced environment
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
• Positive can-do attitude
• Self-starter, able to work with minimal supervision

Benefits

• Eligible for discretionary benefits: performance bonus
• Eligible for standard employee benefit elections: Medical, Dental, Vision, 401K, FSA, HSA, Commuter Benefits, Employee Assistance Program, Life Insurance (employee and dependents), Short-term disability (STD), Long-Term disability (LTD), Accidental death & dismemberment (AD&D), vacation days, sick days, and other benefits
• Travel: This position will not require any travel

Disclaimer:

To All Recruitment Agencies – NexCore Group does not accept unsolicited third-party resumes.

NexCore Group knows that when we welcome different points of view, it makes us better, stronger, and moves us boldly forward in becoming a world-class company. That is why we’re proud to be an Equal Opportunity Employer and encourage all qualified talent to apply. Your application will be reviewed regardless of race, religion, gender, sexual orientation, national origin, disability, age, or veteran status.

If you are interested in applying for a position with NexCore Group and need special assistance or an accommodation to use our website, please contact HR@NexCoregroup.com

About NexCore Group

NexCore Group develops healthcare facilities for hospitals, health systems and physicians. We solve complex real estate challenges through innovative building solutions and creative financial structures. In a rapidly changing healthcare industry, NexCore has the superior expertise to deliver quality environments and flexible spaces that help grow your business, lower expenses and mitigate risk.