Operations Lead

1 month ago

Chesterfield, United States Mimi's Prom STL Full time

Mimi's Prom is hiring for our 2025 Prom Team. We are looking for someone positive, upbeat, organized, and detail oriented as our operations lead. This role focuses on implementing, and managing operations processes and systems to ensure efficiency and customer satisfaction. At our front desk you must excel in customer service & communication when representing our brand. In receiving you must be detail oriented & organized in receiving new inventory. As a family owned - woman led business our mission at Mimi's is to create an unparalleled experience for our customers as well as a positive work environment for our employees.

Great for current college students or paid internships.


Part or full time availability.

**Must have Saturday & Sunday (Sundays are seasonal Jan-mid April) availability through our in seasons timeframes.


Responsibilities:

Receiving Operations:

  • Working behind the scenes inputting & receiving new inventory, special orders, etc.
  • Learning our POS system & procedures of use accordingly.
  • Working in our POS system with purchase orders, invoices, orders, etc.
  • Inspecting, organizing, & tagging inventory to be steamed as it comes in & getting it ready to go out onto the sales floor.
  • Keeping current inventory up to date. Price changes, performing physical inventory, ensuring codes are correct per style, etc.
  • Keeping accessory area filled with current inventory if we need to replace from back stock. Ensuring it’s all tagged & ready for an easy checkout when sold.
  • Coordinating boxes shipping out.
  • Coordinating in store orders for items needed in stock room: breathable bags, long & short clear bags, hangers, dress tags, jewelry cards, earring cards, discount cards, fragile tags, etc.
  • Good communication skills with your leadership team as well as our stylists.
  • Staying detailed oriented & very organized.
  • Keeping the receiving room clean & tidy everyday. Ensuring all boxes are broke down, bags, & hangers received to organize or take to dumpster.

Front Desk Operations:

Leading our front desk employees & ensuing their time & skills are being used efficiently. Making sure our front desk daily to do list is completed daily including opening, throughout the day, & closing tasks.

  • Assisting in onboarding all front desk employees to our team including interviews, communications, onboarding, training, creating front desk schedule and overseeing daily tasks once hired.
  • Excellent communications skills with our team & customers. Our front desk is the forefront of our brand. It is also a very fast paced environment you must be able to multitask & problem solve quickly & efficiently.
  • Greeting customers & coordinating appointments with leadership team + stylists.
  • Ability to completely operate our POS system, Bridal Live.
  • Make appointments, check out customer purchases, ability to add dresses that have not being received yet to checkout, check inventory for SO’s, coordinate appointment’s on the schedule with our procedures, receive inventory.
  • Ensuring sales are processed accurately for each of our customers.
  • Keeping up to date and accurate information on all customer interactions - taking notes when needed.
  • Ensuring our phones are answered with excellent customer service. Knowledge of all common FAQ’s and completed phone training. Listen to voicemails, coordinate call back, text, etc.
  • Ensuring all text messages are responded to with excellent customer service.
  • Ability to be detail oriented, organized, & can multitask.
  • Professional attitude and a well groomed appearance that aligns with our stylist expectations. Our leadership team will lead by example.
  • Excellent work ethic. Ability to be a team player, to work in unison as apart of our leadership team, positively leading our team. Being punctual, self-motivated, and dependable.
  • Ensuring you and our front desk employees lead with excellent interpersonal skills. Friendly, polite, and a positive attitude is essential.
  • Ability to make customers feel at home and make sure all front desk interactions are positive.
  • Ability to work & ensure others can work independently and as a part of a sales team.
  • Ability to be trained and be able to retain the information then to be able to implement the trainings learned.
  • Ability to learn new things and break old habits.
  • Knowledge of store inventory styles, trends, & designers we carry.
  • Make copies, print forms, order & stock supplies, etc.

Qualifications:

  • Being positive & having confidence in yourself that in return instills confidence & positivity into our team members.
  • Ability to communicate effectively with all customers, their entourage, & employees.
  • Employees are expected to provide excellent customer service when representing our store & brand.
  • Ability to be trained, retain information, & implement.
  • Must have weekend availability. Saturday & Sunday. Sundays afternoon hours from early Jan-mid April.

Pay & Hours:

  • Paid an hourly rate.
  • Part or full time availability
  • Hours of operation:
  • Tues & Thurs 12:00PM-7:15PM Wed & Fri 12:00PM-6:15PM Sat 9:00AM-6:30PM Sun 11:00AM-4:30PM -- (Sunday seasonal hours Jan-mid April)


  • Operations Lead

    3 weeks ago

    chesterfield, United States Mimi's Prom STL Full time

    Mimi's Prom is hiring for our 2025 Prom Team. We are looking for someone positive, upbeat, organized, and detail oriented as our operations lead. This role focuses on implementing, and managing operations processes and systems to ensure efficiency and customer satisfaction. At our front desk you must excel in customer service & communication when...

  • Operations Lead

    1 month ago

    chesterfield, United States Mimi's Prom STL Full time

    Mimi's Prom is hiring for our 2025 Prom Team. We are looking for someone positive, upbeat, organized, and detail oriented as our operations lead. This role focuses on implementing, and managing operations processes and systems to ensure efficiency and customer satisfaction. At our front desk you must excel in customer service & communication when...

  • Fitness Operations Team Lead

    4 weeks ago

    Chesterfield, Missouri, United States Planet Fitness Full time

    We are seeking a highly experienced and skilled Fitness Operations Team Lead to join our team at Planet Fitness. In this role, you will be responsible for overseeing the day-to-day operations of our fitness clubs, ensuring that our members receive an exceptional level of service and that our team members are equipped to provide a superior fitness...

  • Shift Lead, Kitchen Operations Manager

    4 weeks ago

    Chesterfield, Missouri, United States Hi-Pointe Drive-In Full time

    Job SummaryThe Shift Lead, Kitchen at Hi-Pointe Drive-In is responsible for overseeing the kitchen operations and leading a team of talented individuals. This role requires a high level of accountability, a genuine passion for people, and the ability to deliver exceptional results. The Shift Lead will be responsible for supervising the day-to-day kitchen...

  • Customer Service Lead

    4 weeks ago

    Chesterfield, Missouri, United States MOD Pizza Full time

    At MOD Pizza, we're not just making pizzas - we're creating a world where everyone belongs. As a Customer Service Lead, you'll be part of our Restaurants Leadership team, directing the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization.You'll set the example of what it means to serve, what it means to create...

  • Lead Aircraft Inspector

    1 month ago

    Chesterfield, Missouri, United States AVMATS Jet Support Full time

    Job Title: Lead Aircraft InspectorAVMATS Jet Support is seeking a highly skilled Lead Aircraft Inspector to join our team at Spirit of St Louis Airport, Chesterfield, MO.Job Summary: The Lead Aircraft Inspector will be responsible for leading a team of technicians in the performance of scheduled maintenance and inspections, repairs, and modifications on all...

  • Morning Shift Lead

    4 weeks ago

    Chesterfield, Missouri, United States Crumbl Cookies Full time

    Job SummaryCrumbl Cookies is seeking a skilled Morning Shift Lead to join our team. As a Morning Shift Lead, you will be responsible for ensuring the smooth operation of our cookie shop during morning hours.Key ResponsibilitiesOpen the store at 6am and prepare for the dayBake and package cookies to meet customer demandProvide excellent customer service and...

  • Property Management Lead

    1 month ago

    Chesterfield, Missouri, United States Target Full time

    About the RoleWe are seeking a highly skilled Property Management Lead to join our team at Target. As a Property Management Lead, you will play a critical role in ensuring the maintenance and upkeep of our stores, ensuring that our assets are functional and our guests have a seamless shopping experience.Key ResponsibilitiesManage and coordinate maintenance...

  • Executive Director of Operations

    1 month ago

    Chesterfield, Missouri, United States Mercy Full time

    Job Title: Executive Director of OperationsAt Mercy, we are seeking an experienced Executive Director of Operations to lead our care delivery operations across the Mercy ministry. This is a unique opportunity to join a compassionate and supportive community that is dedicated to bringing healing to our patients and communities.Key Responsibilities:Lead the...

  • Equipment Operator

    2 months ago

    North Chesterfield, United States SiteOne Full time

    SiteOne - 8112 Shell Rd [Heavy Equipment Operator / Loader Operator] As an Equipment Operator at SiteOne, you'll: Operate all assigned equipment such as front-end loaders, skid steers, track loaders, articulating loaders, rubber tire wheel loaders, and excavators; Clean and maintain equipment as scheduled and/or required; Advise branch leadership of any...

  • Restaurant Operations Manager

    2 weeks ago

    Chesterfield, Missouri, United States Qdoba Restaurant Corporation Full time

    Restaurant Operations Manager Job SummaryWe're looking for a Restaurant Operations Manager to join our Qdoba team. As a key leader in restaurant operations, you'll oversee the daily management of our restaurant, ensuring exceptional guest service and food quality while maintaining compliance with policies and regulations.Key Responsibilities:Manage...

  • Pipefitter Crew Lead

    2 months ago

    Chesterfield, United States Industrial Manufacturing Full time

    Job DescriptionJob DescriptionWe are seeking a Pipefitter Crew Lead to join our team. We are a Process Piping/Mechanical contractor specializing in the design and installation of manufacturing systems. This individual will be responsible for the management of multiple projects, training of team members and company resources to complete mechanical...

  • Operations Manager

    1 week ago

    Chesterfield, United States KMG Hotels Full time $45,000 - $46,000

    Must have prior Hotel Management and Fosse experience.  Prior Marriott experience is highly desirable.Job Summary:Apply your outgoing personality and ability to connect with others to create memorable guest experiences!  As a Operations Manager, you will be the first impression for our guests upon arrival, and throughout their stay, you will lead by...

  • Supply Chain Category Lead

    3 weeks ago

    Chesterfield, Missouri, United States Silgan Plastics Full time

    Job SummaryWe are seeking a highly skilled Supply Chain Category Manager to oversee the sourcing activities for key services and raw materials across 19 Silgan Plastics manufacturing sites. This role involves influencing both leadership and suppliers to execute category strategies through robust collaboration, commercial acumen, and strategic planning.Main...

  • Global Collateral Management Lead

    4 weeks ago

    Chesterfield, Missouri, United States RGA Reinsurance Company Full time

    Job SummaryAs a Senior Analyst - Collateral Operations at RGA Reinsurance Company, you will play a critical role in analyzing, reconciling, and compiling periodic invested asset, collateral agreement, and other data to prepare collateral and related reports for global oversight and governance purposes. You will perform data analysis and collateral...

  • Restaurant Operations Manager

    4 weeks ago

    Chesterfield, Missouri, United States Hi-Pointe Drive-In Full time

    Job Summary:As the Assistant General Manager at Hi-Pointe Drive-In, you will play a crucial role in helping the General Manager manage one of St. Louis's best fast casual restaurants. You will lead a team of high achievers who are passionate about delivering exceptional customer experiences. This position requires a high level of accountability, a genuine...

  • Retail Sales Lead

    1 month ago

    Chesterfield, Missouri, United States Event Network Full time

    Join Our Team as a Sales Lead at Event NetworkWe are seeking a highly motivated and enthusiastic Sales Lead to join our team at Event Network. As a Sales Lead, you will be responsible for providing exceptional guest service and supporting the store management team in day-to-day operations.Key Responsibilities:Provide exceptional guest service and ensure that...

  • Global Operations Director

    2 weeks ago

    Chesterfield, Missouri, United States Bunge North America Full time

    Job Description:Bunge North America is seeking a highly skilled Global Legal Operations Director to join our team. As a key member of our legal operations team, you will be responsible for managing and preparing the annual budget, quarterly forecast updates, and accruals for the department. You will also be responsible for building and applying metrics and...

  • Estate Planning Team Lead

    6 days ago

    Chesterfield, Missouri, United States The Kaiser Law Firm, P.C. Full time

    We are a small family-oriented law firm committed to providing exceptional service to our clients. As a Senior Paralegal at The Kaiser Law Firm, P.C., you will be part of a dynamic team that directly impacts clients' lives by securing their legacies.About the RoleThis is a challenging and rewarding opportunity for an experienced paralegal with a passion for...

  • Senior Staff Operations Strategist

    4 weeks ago

    Chesterfield, Missouri, United States ServiceNow Full time

    At ServiceNow, we're transforming the way organizations work. As a Business Operations Strategist, you'll play a critical role in driving our success.Key Responsibilities:Strategic Planning and ExecutionPartner with senior leaders to develop and align organizational priorities, annual objectives, and key results (OKRs).Facilitate collaborative planning...