![TEC Equipment](https://media.trabajo.org/img/noimg.jpg)
Service Manager
2 months ago
About Us:
Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.
TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.
Overview:
TEC is seeking a Service Manager who will continue to drive our success and status as a leader in the industry through the efficient and profitable operations of the Service Department. We are seeking an individual who will excel in developing and maintaining valued customer relationships, creating opportunities that result in strong, steady, and sustainable business growth, and managing the Service team toward set goals. As a fast-paced growing company with a unique business model, we seek candidates with strong, positive leadership ability so the Service team continues to be recognized by our customers as their Best Business Partner.
The person in this position must embody TEC company values: Teamwork, Entrepreneurship, and Customer Focus. They will exercise ethical behavior and sound judgment while recognizing and living up to the responsibility of being a leader and role model.
Responsibilities:
- Manage team of diesel technicians, service advisors, drivers, and foremen. This includes workforce planning, staffing, employee development, employee engagement, and corrective action. Serve as leader and role-model to team by conducting self with highest of ethical and professional standards and modeling the TEC Core Values of Teamwork, Entrepreneurship, and being Customer Driven.
- Take full accountability for the profitability, risk management, and growth of Service department. Forecast long and short-term objectives for the department and manage team toward goals utilizing objectives scorecard. Actively review financial statements; monitor and manage department expenses appropriately.
- Build and grow customer relationships and loyalty by assuring prompt high-quality repairs, resolving complaints, and solving problems. Contact existing customers and potential new customers on a regular basis. Become our customers’ best resource (AKA Best Business Partner) for finding solutions.
- Plan labor by evaluating incoming work and allocating resources, balancing shift schedules, and level loading work load to maximize efficiency and productivity. Drive continuous improvement initiatives (Cost, Quality, Process), embracing change where needed to stay ahead of the competition. Ensure the highest standards of service to internal and external customers. Provide a safe working environment and model and reinforce a culture of shop safety.
- Commit to a strong and mutually beneficial relationship with all internal business partners to maximize financial performance and customer satisfaction. Seek out, develop, and maintain excellent vendor relationships.
Qualifications:
- Experience in transportation industry, repair shop, or dealership environment
- Experience with CDK and ASIST
- Prior experience with P&L management
- Minimum five years’ successful management experience with proven history of achieving sales and business objectives
- Sound business acumen with ability to analyze, prioritize, identify, and execute solutions
- Excellent people management and leadership skills; ability to build relationships with internal and external partners
- Knowledge of truck repair and quality standards
- Proficient with computers; ability to utilize all required systems and software
- Valid driver’s license
Benefits:
TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.
New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.
- Choice of two comprehensive medical plan options that include prescription drug coverage
- Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
- Vision care, discounted hearing exams, and hearing aids
- 401(k) retirement savings plan with company contribution
- Life, accident, and disability insurance
- Employee Assistance Program (EAP)
- Education assistance
- Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick
Statements:
All offers of employment are contingent upon successful completion of all applicable screenings.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
-
Service Technician
1 month ago
Fontana, United States Betts Truck Parts & Service Full timeJob DescriptionJob DescriptionDescription:Be rewarded for your skills and abilities! Betts Truck Parts & Service is seeking a skilled Suspension, Brake & Alignment Technician for our Fontana branch. Our Service Technicians repair and overhaul brake, suspension, and steering-related systems. We work on a variety of automobiles, buses, trucks, trailers, and...
-
Service Manager
2 months ago
Fontana, United States TEC Equipment Full timeAbout Us:Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto...
-
Service Operations Manager
1 week ago
Fontana, United States TEC Equipment Full timeWelcome to TEC EquipmentTEC Equipment stands as a prominent entity in the transportation sector, operating numerous facilities across the West Coast and Midwest. Our expertise lies in heavy-duty trucks, trailers, and automotive transport solutions, providing a wide array of services tailored to our clientele.Position Overview:We are seeking a Service...
-
Automotive Store Manager
2 weeks ago
Fontana, United States Tire Choice Auto Service Centers Full timeJob DescriptionJob DescriptionJob DescriptionAUTOMOTIVE STORE MANAGER As a Monro Automotive Store Manager, you will lead all aspects of everyday store and shop operations including the efficient, productive, and safe operation of our service bays. The Automotive Store Manager position is a great way to start your career at Monro. Starting day 1 you will...
-
Food Service Operations Manager
19 hours ago
Fontana, United States Abacus Full timeJob Summary:Abacus is seeking a highly skilled Food Service Operations Manager to oversee the daily operations of our food service department. As a key member of our team, you will be responsible for ensuring the highest level of quality and service to our patients and staff.Key Responsibilities:Supervise and manage food service staff, including training,...
-
Customer Service Operations Manager
3 days ago
Fontana, California, United States Customs Goods LLC Full timeJob DescriptionJob Summary:In this role, the Customer Service Operations Manager provides a high level of customer service to internal and external customers by demonstrating prompt, and thorough attention to issues, requests and handling complaints. This position will oversee the day-to-day operations within an assigned function and is responsible for all...
-
Operations Manager, Food Services
14 hours ago
Fontana, United States Kaiser Permanente Full timeJob SummaryWe are seeking a highly skilled Food Service Operations Supervisor to join our team at Kaiser Permanente. As a key member of our operations team, you will be responsible for ensuring that all food service operations are conducted in accordance with company standards and regulatory guidelines.Key ResponsibilitiesEnsures Compliance: Reviews and...
-
Entry Level Customer Service Manager
3 weeks ago
Fontana, United States Instep Management Group Full time $52,000 - $60,000Job DescriptionJob DescriptionWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients,...
-
Automotive Retail Operations Manager
4 days ago
Fontana, California, United States Tire Choice Auto Service Centers Full timeAutomotive Retail Operations ManagerAs an Automotive Retail Operations Manager at Tire Choice Auto Service Centers, you will oversee all facets of daily store and workshop activities, ensuring the effective, productive, and secure functioning of our service areas. This managerial role is an excellent entry point into your career with Tire Choice. From day...
-
Maintenance Technician
1 week ago
Fontana, California, United States HR Direct Service Full timeJob OverviewPosition: Maintenance TechnicianCompany: HR Direct ServiceSchedule: 7:00 AM - 3:30 PMCompensation: $19 per hourLanguage Requirement: Bilingual in Spanish and EnglishKey Responsibilities:The Maintenance Technician will be responsible for a variety of tasks to ensure the upkeep and functionality of the facilities. The role includes:Conducting...
-
Customer Service Parts Coordinator
3 days ago
Fontana, California, United States Ryder System Full timeAbout the RoleRyder Systems is seeking a highly skilled Customer Service Parts Coordinator to join our team. As a key member of our operations team, you will be responsible for overseeing the inventory management process, ensuring accurate and timely parts ordering, receiving, and cataloging.Key ResponsibilitiesConduct physical inventory, parts ordering, and...
-
Post Office Worker
4 weeks ago
Fontana, United States United States Postal Service Full timeCommence a fulfilling career expedition with USPS as a Postal Associate and enjoy benefits such as reasonable salary, benefits, and opportunities for development. There are available job vacancies all over the country within the largest agency of the government that employs almost one million people. USPS provides good training programs to all new staff to...
-
Customer Service Assistant
7 days ago
Fontana, United States InstepMG Full timeWe're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market, specifically in the Inland Empire. In this role, you will have high expectations and be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments. The Entry Level Customer Service Assistant will charge of...
-
Customer Service Assistant
2 weeks ago
Fontana, United States InstepMG Full time $52,000 - $65,000Job DescriptionJob DescriptionWe're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market, specifically in the Inland Empire. In this role, you will have high expectations and be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments.The Entry Level...
-
Post Office Worker
4 weeks ago
Fontana, United States United States Postal Service Full timePostal courier person are being hired by USPS (United States Postal Service) which provides for career growth and development Do you want jobs that require no previous experience? The United States Postal Service is recruiting Postal Clerks all over the country and giving them numerous job opportunities without having to have any previous experience. It is...
-
Customer Service Representative
3 weeks ago
Fontana, United States Ultimate Business Services Full timeQualifications 4+ years in a Customer Success, Relationship Management, Account Management, or similar role Exceptional communication skills, highly organized, collaborative and detail oriented Experience building and maintaining relationships while working to mitigate churn and drive engagement and renewals Empathetic, positive attitude with a desire to...
-
Patient Services Food Supervisor
20 hours ago
Fontana, United States Kaiser Permanente Full timeJob SummaryWe are seeking a highly skilled Food Services Operations Manager to join our team at Kaiser Permanente. As a key member of our Food Services team, you will be responsible for ensuring that all food service operations are conducted in accordance with company standards and regulatory guidelines.Key ResponsibilitiesFood Service Operations: Oversee...
-
Post Office Worker
4 weeks ago
Fontana, United States United States Postal Service Full timeIf you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...
-
Customer Service Supervisor
6 days ago
Fontana, United States Customs Goods LLC Full time $65,000 - $70,000Job DescriptionJob DescriptionSummary/Objective: In this role, the Customer Service Supervisor/Manager provides a high level of customer service to internal and external customers by demonstrating prompt, and thorough attention to issues, requests and handling complaints. This position will oversee the day-to-day operations within an assign function and is...
-
Customer Service Representative
10 hours ago
Fontana, California, United States Panera Bread Full timeAbout Panera BreadWe're a fast-casual restaurant chain that's passionate about serving high-quality food and providing excellent customer service. Our team members are the face of our brand, and we're looking for friendly, motivated, and hard-working individuals to join our team.Job SummaryWe're seeking a Customer Service Representative to join our team as a...