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Quality Assurance

3 months ago

Buffalo Grove, United States Goodwill Industries of Southeastern Wisconsin, Inc. Full time

As a Quality Specialist, you will be responsible for maintaining the quality management system (QMS) as per ISO 9001:2015. This includes document creation and control, tool calibration, internal auditing, corrective actions, and continuous improvement efforts. Additional areas of focus include and are not limited to the following:


ESSENTIAL JOB DUTIES:

· Managing QMS reporting and support cross-functional improvements in QMS.

· Maintaining ISO documents per ISO standards.

· Driving continuous improvement in the QMS system, SharePoint; developing operation procedures.

· Performing internal quality audits.

· Maintaining measurement tool calibration schedule and compliance within all departments, including 3rd party vendors. Perform in-house tool calibration as requested.

· Striving to promote product and process improvements, in addition to departmental improvements.

· Credit memo processing and maintaining dealer quality records in warranty system.

· Creating service department KPI updates and reports, reporting distributor service KPI’s.

· Managing warranty trend analysis, and data mining.

· Following all safety guidelines as outlined along with department and corporate policies and procedure


LEVEL OF EXPERIENCE REQUIRED

· At least 3 years of Quality Assurance & ISO 9001 experience.

· Associates and/or Bachelor’s degree in Engineering preferred, not required.

· Working knowledge of standard measurement and calibration tools, along with failure analysis tools such as Six Sigma, Fishbone, 5-Why, and Lean principles.

· Green Belt Six Sigma Certification & Internal Auditor Certificate preferred– or at the very least, must be willing to obtain within the first year of employment.

· Proficiency in Microsoft Office Suites; SAP S4 Hana – Tableau – Power BI is a huge plus

· Ability to analyze data, problem solve, and communicate complex technical concepts to technical and non-technical audiences.

· Excellent oral and written communication/presentation skills


WHY WORK FOR OUR CLIENT?

· Direct Hire

· PTO, Holiday, Floater Days, Sick Days, and Personal Days

· Medical plans through BCBS

· Dental & Vision through METLIFE and VSP

· 401(k) – 3% employer contribution & employer match options

· Profit Share & Vesting

· HRA

· Life & AD&D, Short Term Disability, Long-Term Disability, and Employee Assistance Program 100% employer paid

· Supplemental Programs & MORE