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Quality and Food Safety Manager

2 months ago

Missouri City, United States LT Foods Americas Full time

Are you looking to be part of a fast-growing global food business with North American operations? Do you want to realize your ambitions while being part of a principle driven organization that aspires to transform its business through powerful Brands? At LT Foods Americas (LTFA), we have an ambition to become a Food business driven by the 5 principles that underpin everything we do: Business Ethics, Innovation, Ownership, Passion for Excellence, & Customer Centricity. We are seeking associates who want to drive meaning in their work that benefits them, the organization and the world around us. What you get at LTFA is challenging, interesting work with opportunities to grow in the U.S. and beyond. You get the tools you need to do an excellent job and you have smart, motivated people around you to help you do it It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes LTFA such a special place to work. And why working here is always about more than just a job.


LT Foods Americas (LTFA) is part of LT Foods Limited, an emerging global food company, with Net Sales in excess of $1 billion globally, operating across a range of categories including specialty rice, organic foods and convenience rice based products. The Company is engaged in milling, processing and marketing of branded and non-branded basmati rice, and manufacturing of rice food products in India & international market. LT Foods has a global presence including India, Middle East, United Kingdom, Europe and United States. Its operations include contract farming, procurement, storage, processing, packaging and distribution. Its rice product portfolio comprises brown, white, steamed, parboiled, organic, quick cooking brown rice, and ready-to-heat rice. The Company's brands include DAAWAT®, ROYAL®; 817 ELEPHANT®, INDUS VALLEY®, ECOLIFE® & GRAPEOLA®.


Role Summary:

The role of Quality and Food Safety Manager is primarily responsible for leading, developing, maintaining, and improving the Quality and Food Safety function at our Missouri City, TX facility. The successful execution of the role requires both strategic thought leadership and tactical/hands on leadership of people and process. Through leadership, influencing, and continuous improvement this role also ensures the suitability of Quality & Food Safety programs; and in many instances, will have to build a feasible and effective program from scratch, or modernize and enhance existing programs. The goals of our work in Quality & Food Safety will be aligned to our business goals as a rapidly growing business in an evolving, more complex regulatory climate, where Food Safety is paramount, and Quality becomes a competitive advantage. This role at our Missouri City facility will work to help achieve, ensure, and continually enhance our:

Customer and Consumer satisfaction, Food Safety Legal Compliance and Product Quality Conformance Approach to External Customer-facing Certifications (e.g. GFSI, organic, etc.)

Overall Quality Culture and Mindset as an Enterprise Overall Quality & Food Safety Competency and Awareness for employees and the business, as whole.

Key Responsibilities (or Principal Accountabilities):

  • Reports to the Director of Operational Quality & Food Safety, LT Foods Americas; Hires, manages (objective setting, coaching, and performance management), engages, and develops a team of Quality of Quality & Food Safety Technicians, Sanitation supervisor and Sanitation personnel, as assigned. (approx. 4-7 direct reports).
  • Lead the development, implementation, maintenance, verification, and improvement of the quality and food safety programs
  • Collaborate within and outside of function to effectively manage quality or food safety incidents or product nonconformance and resulting root cause analyses, product dispositions and corrective actions.
  • Manages overall health and effectiveness of Customer/Consumer complaint and supplier complaint processes.
  • Lead the achievement and maintenance of required customer or 3rd party certifications, including leading the audit process (e.g. FSSC 22000, QAI-Certified Organic, GFSI, SRP)
  • Leads the Food Safety management program (HACCP/HARPC) responsible for the implementation, documenting and monitoring this system.
  • Manages total product quality testing and inspection plans, for internal testing and external laboratory testing. Manages operational relationship with 3rd Party testing lab.
  • Enhance and manage existing cleaning/sanitation program
  • Ensures that all QC instruments are verified and calibrated.
  • Sets Quality & Food Safety objectives and leads site-level quality management reviews to ensure the ongoing suitability and achievement of the quality and food safety objectives for the site.
  • Conducts relevant training and education on quality and food safety topics.
  • Perform other assigned improvement projects, as required.


Qualifications

  • BS in Food Science, Microbiology, Biology, Chemistry, Engineering or other technical degree.
  • 5+ years in food manufacturing quality & food safety management, supplier assurance, regulatory affairs, or related technical field.
  • 3+ years of people / team leadership experience
  • Working knowledge of Retort and Thermal processing operation preferred but not required
  • Significant experience in developing and implementing key quality and food safety programs both from scratch and from an established platform.
  • Ability to manage product incidents and risk-assess and disposition nonconforming product
  • Ability to handle multiple tasks and prioritize in a fast-paced environment
  • Working knowledge of FDA/USDA regulations and FSMA.
  • Extensive experience with GFSI certification requirements (FSSC 22000 preferred)
  • HACCP/HARPC certified or PCQI qualified.
  • Microsoft Office proficiency


Demonstrated Leadership Capabilities:

  • Building Effective Teams and Managing Others
  • Excellent attention to detail and problem-solving skills
  • Standing Alone
  • Learning on the fly
  • Dealing with Ambiguity
  • Directing Others (Influencing with and without authority)
  • Decision Quality
  • Negotiating
  • Conflict Management
  • Problem Solving and troubleshooting
  • Strong written and oral communication skills
  • Prioritization and Planning
  • Ability to build business acumen