Non-profit Education Coordinator

3 weeks ago

Washington, United States ROCS Grad Staffing Full time

The Coordinator is the Swiss Army Knife of the department – remarkably organized; quick-to-adapt; happy to help co-workers, members, and vendors; and a detail fanatic. This position requires an individual that thrives on the desire to provide exceptional support to their team and organization, with a smile.


Responsibilities of Education Coordinator:

  • Responsible for all department administrative duties, including written and oral communication with members, vendors, and internal staff, data entry and maintenance, compilation of meeting evaluations, and other responsibilities as assigned.
  • Responds to member requests for information, including requirements of recertification, ordering training modules, how to obtain continuing medical education certificates, and any issues with the learning management systems Pathways.
  • Provides staff and member updates relating to changes/processes and program compliance
  • Acts as a resource for CME providers.
  • Coordinates record keeping for all CME activities on an ongoing basis to prepare for future reaccreditation processes.
  • Supports the Lifelong Learning Module production process including, sending monthly nomination reminders to committee members, coordinating literature review process, collecting reprint permissions for selected articles, and assembling and PDFing compiled Module.
  • Oversees module printing and order fulfillment process with the fulfillment vendor
  • Oversees the use of an electronic module review process, including working with Confex, working with the IT department, instructing and training committee members to use the system, acting as the database manager for the system, and implementing improvements.
  • Oversees module printing and order fulfillment process with the fulfillment vendor
  • Ensures continuing medical education webpages are up-to-date and include the current requirements
  • Acts as a secondary resource on our Learning Management System. Provides end-user customer service and pulls reports as needed.
  • Assists department in organizing, tabulating, analyzing, and distributing evaluations from all educational activities to presenters and staff.
  • Interacts with speakers throughout the year to clearly communicate processes, tasks, deadlines, and reminders.
  • Participates in writing and editing of multiple publications, including marketing pieces, web content,
  • scientific documents, and PowerPoint presentations.
  • Supports the department in committee work, which may include detailed notetaking, preparing meeting agendas and minutes and communication to staff about action items, maintaining list servs and active meeting and/or conference call participation.
  • Always ready to jump in and help with other duties as assigned.


Skills:

  • Positive, hard-working attitude.
  • Exceptional project management and customer service skills with an eye on continuous improvement.
  • Strong oral, written, and interpersonal communication skills.
  • Strong attention to detail and the ability to manage multiple projects and deadlines.
  • Must be organized and able to plan ahead to meet deadlines.
  • Able to work in a fast-paced environment and possess excellent time management and prioritization skills.
  • Excellent computer skills, especially in Microsoft Office. Adobe InDesign, iMIS, and Adobe Acrobat a plus.
  • Scientifically inclined a plus, but if not, a willingness and enthusiasm to learn about the field of psychiatry.

Qualifications:

  • Bachelor’s degree required.
  • The successful candidate will have an impeccable grasp of the English language as well as a flair for creative wordsmithing.
  • Nonprofit association and medical/scientific association experience a plus.
  • Education background a plus.
  • Must be able to travel an aggregate of approximately 1 week per year.
  • Empathetic, open-minded, and inclusive

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