Customer Service Specialist

3 weeks ago


Utah County, United States Regenerative Research Group Full time

About Us:

Regenerative Research Group (RRG) is a clinical-stage biotechnology company focused on developing placental-derived human cell and tissue products for regenerative medicine. We specialize in producing high-quality biologic materials to advance research and treatment options. We are a growing startup in Utah County seeking a Junior Account Manager to join our team. This is a fantastic opportunity for someone with some sales experience who is passionate about relationship building. The role focuses primarily on farming (managing and growing existing client relationships) rather than hunting (new business development).


Role Summary:

We are seeking a reliable and detail-oriented Junior Customer Support Specialist to assist with order management, customer communications, and general administrative tasks.


Key Responsibilities:

  • Process and manage customer orders accurately.
  • Communicate with customers via phone and email with professionalism.
  • Maintain accurate documentation and customer records.
  • Assist with various administrative and support tasks as needed.


Qualifications:

  • High school diploma or equivalent required.
  • Valid driver’s license.
  • Fluent in English with excellent speaking and writing skills.
  • Reliable, punctual, and detail-oriented.
  • Basic computer proficiency (Microsoft Office or similar tools).
  • Customer service experience.
  • Must live in Utah County


Benefits:

  • Flexible morning schedule.
  • Collaborative and supportive work environment.
  • Opportunity for growth within the company.
  • Currently not offering any dental or medical benefits.



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