Regional Director
2 weeks ago
Join Our Team as a Regional Director
Are you a detail-oriented, organized individual with a passion for making a difference in the lives of others? If so, we have an exciting opportunity for you to join our team as a Regional Director at Visiting Angels
About Us: Visiting Angels is a leading provider of compassionate and professional home care services. We are dedicated to enhancing the quality of life for our clients and their families by providing personalized care and support that promotes independence and dignity.
Job Description: As the Regional Director, you will play a crucial role in ensuring the smooth operation of our office and administrative functions. You will oversee a variety of tasks, including scheduling, billables for clients and caregivers, and customer service, while maintaining a welcoming and professional environment for both staff and clients.
Responsibilities include:
- Manage day-to-day office operations, including scheduling caregivers, managing phone calls, and responding to inquiries.
- Coordinate client care schedules and ensure timely assignment of caregivers based on client needs and preferences.
- Maintaining open communication between schedulers and directors.
- Oversee and maintain accurate records of employee hours.
- Provide exceptional customer service to clients and their families, addressing concerns and resolving issues promptly.
- Maintain office supplies and equipment, ensuring that all necessary materials are readily available.
Qualifications:
- Previous experience in office management or administration, preferably in the healthcare or home care industry.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Proficiency and experience with scheduling software are preferred.
- Compassionate and empathetic attitude towards clients and staff.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Knowledge of home care industry practices (preferred but not required)
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health insurance and retirement savings plan.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment with a dedicated team of professionals.
- Opportunity to make a meaningful impact in the lives of others
Join us in our mission to provide exceptional care and support to those in need. Apply today to join our dedicated team at Visiting Angels
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