Pega Support Engineer

3 weeks ago

Vienna, United States Idexcel Full time

Job Title: Pega Support Engineer

Location: Vienna, VA (or) Pensacola, FL (or) San Diego, CA

Duration: Long Term


Description:

  • Top 3 Required Skills: Hands-on experience creating automated data pipelines using Pega DataFlow and other modern technology stacks for batch ETL or API
  • Hands-on experience with Pega 8.X, Postgres and Cassandra
  • Knowledge and experience with configuration, load-balancing, auto-scaling, monitoring, networking, and problem-solving in a cloud environment


Top 3 Desired Skills:

• Load Customer Data into Pega CDH on Pega Cloud, monitor data quality and implement related controls

• Migrate existing ETL for the Pega marketing PaaS solution to a Pega managed service in the cloud, SaaS solution

• Implement integration plans and interface with testing teams to incorporate plans into the integration testing process


JOB DESCRIPTION: Mid-Level Pega CDH Data Engineer II

Basic Purpose: Develop technical solutions for importing and ingesting Customer Data into Pega CDH on Pega Cloud. The Data Engineer will be responsible for guiding the design, development, of Client's Data with a specific focus on Pega DataFlow, and ETL pipelines to support Pega Marketing systems capabilities. Solves highly complex problems; takes a broad perspective to identify solutions. Interacts with other functional teams or projects. Works independently.


Responsibilities:

• Load Customer Data into Pega CDH on Pega Cloud, monitor data quality and implement related controls

• Migrate existing ETL for the Pega marketing PaaS solution to a Pega managed service in the cloud, SaaS solution

• Evaluate possible designs, improve methods, and implement optimizations

• Document best practices for data models, data loads, query performance and enforce with other team members

• Implement integration plans and interface with testing teams to incorporate plans into the integration testing process

• Perform data archival

• Create reports to provide insight into ETL execution statistics and status

• Ensure the security and integrity of solutions including compliance with Client, industry engineering and Information Security principles and practices

• Analyze and validate data sharing requirements within and outside data partners

• Work directly with business leadership to understand data requirements; propose and develop solutions that enable effective decision-making and drives business objectives


Qualifications and Education Requirements:

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field, or the equivalent combination of education, training, and experience

• Hands-on experience creating automated data pipelines using Pega DataFlow and other modern technology stacks for batch ETL or API

• Hands-on experience with Pega 8.x, Postgres and Cassandra

• Knowledge and experience with configuration, load-balancing, auto-scaling, monitoring, networking, and problem-solving in a cloud environment

• Experience with processing various file types

• Experienced in the use of ETL tools and techniques and have knowledge of CI/CD

• Very good understanding of SQL (Advanced level)

• Demonstrates change management and/or excellent communication skills

• Pega Cloud experience is desired, but not required

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