Fraud Specialist

A client of ours is hiring for a temporary Fraud Specialist to join their team

• Fully on-site in Livermore, CA.
• Monday-Friday
• Long-term temporary position
• $25.00-32.00 Hourly

Responsibilities:

• Review new and existing accounts and unusual member and employee transactions to detect possible fraud occurrences. Make sound subjective decisions to identify any accounts demonstrating high-risk behavior which should be considered for closure, heightened monitoring or similar actions.
• Analyze and investigate check, ACH, wire, plastic card, loan and online/mobile banking fraud.
• Coordinate the processing of fraud claims with members, other departments, vendors, merchants, financial institutions and law enforcement agencies, including the administration of dispute documentation and affidavits.
• Develop prevention solutions based on identified risks and realized losses related to fraudulent activities and high-risk behaviors.
• Investigate potential elder abuse and file reports with Adult Protective Service as appropriate.
• Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally.
• Develop and maintain a comprehensive understanding of the company's products and services, ensuring compliance with applicable Federal and State laws, company policies and procedures and current promotions.
• Perform other related duties as assigned.

Requirements:

• 2+ years of work experience in a financial services company required; two years of work experience in a fraud investigation or audit capacity preferred
• Excellent written and verbal communication skills required
• Basic proficiency with Microsoft Word, Excel and Outlook required
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.