Personal Lines Account Manager
1 month ago
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is looking for a Personal Lines Account Manager to join our Personal Lines team in Bethlehem, PA As a Personal Lines Account Manager, you will support the customer relationship by meeting and exceeding the service expectations for our customers by facilitating day-to-day service and policy maintenance. This role will be in-office for a few months and then hybrid.
WHAT YOU’LL DO:
- Build, expand, and solidify relationships with clients.
- Responsible for the timely, day-to-day management of accounts, including delivery of policy documents, endorsement processing, and response to client inquiries.
- Review, analyze, and resolve policy and coverage-related concerns for clients, including identification of coverage gaps, additional exposures, and underwriting issues.
- Market policies as necessary and cross-sell where applicable.
- Compile and create proposals, summaries, and additional documents as requested.
- Receive requests from prospective clients and provide new business quotations as needed.
- Develop and foster quality relationships with clients, teammates, and carrier representatives.
WHAT YOU’LL NEED:
- High School diploma or equivalent required
- A property and casualty insurance license is required.
- 2+ years’ experience working with personal lines insurance products is required.
- Experience working with AMS360 and ImageRight, preferred.
- Proficiency in Microsoft Office 365 is required
- Exceptional customer service and interpersonal skills required
- High net-worth experience
WHAT WE OFFER:
- Competitive pay based on experience
- Paid Time Off (PTO)
- Community rooted team
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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