Asset Protection Lead

22 hours ago

Charleston, United States Belk Full time

Position Summary: Enter robust summary of the job and what its purpose is. (Include major responsibilities in this section) Job Summary The Store Asset Protection Lead is responsible for assisting the Store Manager with the Asset Protection and shortage control programs in their assigned store. The Store Asset Protection Lead is accountable for working with the Store Manager to meet the shortage goals for their assigned location. This individual will conduct investigations, provides training of store associates, and will partner with the Store Manager on resolution to shortage related issues. The Store Asset Protection Lead reports to the Store Manager and facilitates communication between their assigned store and Field AP leadership on Asset Protection issues and concerns. Essential Functions: List 5 -10 tasks that make up the essential functions required to perform this job Job Functions • Embody the values of the Asset Protection Mission Statement to protect the profitability of the store, to be a change agent within the store and community, keeping matters confidential and foster an environment of diversity and inclusion. • Ensures compliance with company shortage and safety programs and directives by partnering with Store Manager. (I.E. Action Plans, RFID, Awareness Centers) • Understand profitability to support the Store Manager with direct controllable, including Cash Over/Short, RFID, Chargebacks, and reverse logistics functions. • Take a proactive approach to reduce shortage including preventing and detecting issues of theft and dishonesty. • Work to drive shortage reduction plans and shortage program compliance for assigned location in partnership with Store Management and Field AP Leadership. • Work with Field AP leadership in the discovery and resolution of shortage opportunities including incidents of theft or dishonesty. • Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to Field AP leadership. • Accurately and timely reports all incidents to the appropriate chain of command. • Ensure the Store Manager is aware of data security and safety related issues in the store. Created By: Daren Manley July 07, 2021 Version: 3 • Maintains positive relationships between the store and law enforcement personnel. • Foster an environment of learning within the store by training Associates on system applications, policies, and procedures. • Manage the effective utilization and report any operability issues of all security systems. • Complete special projects and other duties as assigned with a teamwork and collaborative approach. • All Associates are held to higher standards due to their position. AP Associates are expected to follow all government and corporate laws, rules, regulations, policies, and procedures. Education / Experience Requirements: Please select from below the expected Contribution Level for this role Position Contribution Level : Minimum Education & Experience: • 1 or more years of equivalent experience • Proficiency with Word, Excel, and Outlook Preferred Education & Experience: • 1+ years of Asset Protection experience • Certifications: LPQ, LPC, Wicklander-Zulawski • Experience with exception based reporting and other analytical tools • Investigative Interview Training Knowledge / Skills Requirements: EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations Knowledge & Skills • Ability to maintain confidentiality and use discretion. • Ability to make critical decisions in high pressure situations. • Strong work ethic and ability to produce high quality work under deadline pressures. • Ability to solve problems with consideration to their store. • Ability to read, write, speak, and understand English. • Ability to prioritize, adjust to new developments, and complete tasks is required. • Demonstrates strong interpersonal skills. • Demonstrated ability to make regular court appearances on the company’s behalf. • Must possess a demonstrated understanding of general and civil liability. • Ability to travel with Regional Asset Protection Manager approval. Created By: Daren Manley July 07, 2021 Version: 3 Physical Requirements: Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc. Physical • Ability to operate standard phone, computer, calculator and other business machines. • Ability to sit, walk, or stand, for brief to extended periods of time. • Ability to travel. • Ability to perform some lifting (25-50 lbs.) • Ability to climb ladders, scaffolds and work at heights. • Ability to operate photographic and video equipment. Reporting Relationships: Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports) Supervisor Direct - Store Manager or Market Asset Protection Manager

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