Floor Manager

4 weeks ago


Cleveland, United States Lago East Bank Full time

Company Description

Lago East Bank is an Italian restaurant concept located in Cleveland, Ohio. We deeply connect to our family roots and combine family values, traditions, and our love of food to create an authentic and welcoming dining experience. We pride ourselves on creating and maintaining a strong community around us.


Role Description

This is a full-time on-site role for a Floor Manager at Lago East Bank in Cleveland, Ohio. The Floor Manager will be responsible for overseeing day-to-day operations, ensuring customer satisfaction, managing staff training, and maintaining effective communication with both customers and the team. The Floor Manager will play a crucial role in creating a positive dining experience for our guests.


Qualifications

  • Strong customer service skills with a focus on customer satisfaction
  • Excellent communication skills
  • Experience in operations management
  • Ability to train and develop staff
  • Experience in the restaurant or hospitality industry
  • Ability to work well under pressure
  • Knowledge of food safety and sanitation regulations
  • Leadership skills and the ability to work effectively as part of a team
  • Flexible schedule, including mostly evenings and weekends



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