Technical Project Manager

Joyent powers the global cloud infrastructure and developer platform providing back-end services for Samsung's billions of devices. Joyent's data center footprint is within 100ms latency to 70% of the world's population, while our multi-cloud, Kubernetes-based developer platform extends our reach to additional resource regions. We're operating at hyperscale to power workloads that bring capability and delight to Samsung's employees and customers.

Job Summary:

We are looking for an experienced cloud platform and infrastructure project manager to join our highly skilled and driven Program Management team. In this role, you will be responsible for the planning, execution, and delivery of assigned projects that include all technology required to build and maintain cloud infrastructure, core platform and associated SaaS services. You will be responsible for delivering technology solutions that adhere to our high standards and are in coordination with the overall projected delivery. You will be working with global development teams, business stakeholders and our customers to deliver cloud platform services such as compute, storage, and data platform.

In this role, you will develop project plans, identify critical paths, manage risks, develop, and track detailed work plans, prioritize tasks, identify and address scope changes, resource constraints, possible project delays, resolve delivery issues and provide status reporting for each assigned project and be responsible for delivering high-quality projects on time. The project manager will also identify missing policies and processes and develop them working with different stakeholders.

This is not a people manager role. We are NOT looking for a person coming from a pure consulting background. Managing projects in Product Development/Platform Development in a Cloud environment is extremely important. The ideal candidate would have experience working in the Project Management focused function such as PMO. While the candidate should be highly experienced and proficient with professional project management practices, it’s equally important to have deep technical skills and understanding of cloud products as well, especially leading Kubernetes related projects.

Job Responsibilities:

• Project Delivery: Deliver technology implementations that adhere to our high standards and are in coordination with the overall projected delivery targets. Understand the security compliance requirements and plan deliverables accordingly.
• Prioritization: Strike the right balance among multiple stakeholders’ demands, prioritize tasks effectively and interact with a global team on a regular basis.
• Process Management: Identify missing policies and processes and work on creation of new processes and ensure compliance. Identify repetitive tasks and develop processes to manage them more effectively.
• Project Planning and Reporting: Create the project plan in a self-directed manner by having a little direction and manage assignments sometime in a bit ambiguous environment. Create project reports using tools to communicate the status of projects regularly.
• Cross-functional team coordination: Lead projects coming from cross functional teams and manage complex dependencies. Manage ad hoc requests from different stakeholders.

Skills & Competencies

• Strong project management skills to plan, execute, and monitor projects effectively. This includes proficiency in project planning, scheduling, budgeting, risk management, and resource allocation.
• Effective communication is critical to convey project goals, requirements, and progress to stakeholders, team members, and other relevant parties. Technical project managers should excel in both verbal and written communication.
• Able to handle multiple projects concurrently.
• Ability to collaborate effectively with team members across different time zones and locations.
• Ownership - takes ownership of projects, ensuring excellence in execution and accountability for results. Foster a sense of urgency and pride in delivering high-quality work
• Innovation - Drive innovation by proposing and implementing creative solutions to challenge. Stay abreast of industry trends and technologies, bringing fresh ideas to the table
• Customer focus - Understand and prioritize customer needs, striving to exceed expectations in every interaction. Collaborate with cross-functional teams to ensure the delivery of customer-centric solutions.
• Teamwork - Embrace a collaborative and inclusive approach, working seamlessly with colleagues to achieve common goals.

Education & Experience

• 5+ years senior leadership experience in successfully planning, implementing, managing and continuously improving large-scale, global infrastructure and cloud platform programs/projects/solutions and capabilities (e.g., technical deliverables, policies, processes, teams, measures, tools and reporting)
• 5+ years senior leadership experience successfully building collaborative relationships with clients, executives, business partners, team members and partner/vendors to successfully deliver on technology vision, direction, strategies and key priorities pertaining to project and program planning.
• 3+ years of experience in Cloud related projects, specifically leading projects in the Kubernetes domain.
• Understanding of Service Mesh concepts, Istio in Kubernetes is mandatory.
• Experience with and understanding of products such as Google Anthos, Azure Arc, or any multi-Kubernetes solution is preferred.
• 10+ years of total technology industry experience
• Deep understanding and experience of a Project Management tool is mandatory.
• Well versed with Agile methodologies.
• Any certification such as PMP is preferred but not mandatory.

Joyent is committed to employing a diverse workforce and providing Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Compensation and Benefits

Compensation for this position will vary among specific regions due to geographical differentials in the labor market, and actual pay will be determined considering factors such as relevant skills, experience, and comparison to other employees in the role. Therefore, the annual base compensation range for this role (depending on the geographical location) is expected to be between $ 120000 and $ 165000.

Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Vacation and Sick leave, electronic reimbursement and many more. In addition, regular full-time employees (salaried or hourly) are eligible for bonus compensation based on individual, department, and company performance.

About Joyent

Joyent, a wholly-owned affiliate of Samsung, is an open cloud company. Joyent builds technology, at the pinnacle of scale, performance, stability, and security to accelerate the transformation toward the mobile and cloud-centric world. Joyent designs, builds and manages market competitive cloud computing solutions and services for Samsung Electronics and its partners at global scale.