Jira Administrator

Since 2001, Verinext has led the way in representing innovative, industry leading technology solutions with a customer-first mentality. In a market where many vendors are tied to a specific manufacturer’s offerings, or treat all technology like it is a commodity, Verinext has been a highly differentiated solution provider with our architecture led, multi-disciplinary approach. Our engagement process is to first help customers optimize their current investments in technology and then determine where strategic, healthy disruption can help them achieve business advantages while also reducing costs.

Summary

As a Jira Administrator, you will be responsible for the management and technical administration of our Jira and SharePoint platforms. This role requires a blend of content management expertise and technical skills to ensure both platforms are optimized, secure, and effectively supporting our business processes.

Responsibilities

Jira Administration

• Configure and manage Jira projects, workflows, screens, custom fields, and permissions
• Maintain and optimize Jira instances, ensuring high availability and performance
• Integrate Jira with other tools and systems as needed
• Provide user support and training on Jira functionalities and best practices
• Develop and implement processes for effective issue tracking and project management using Jira
• Ensure the security and compliance of Jira data and configurations

Content Management

• Oversee the organization, storage, and retrieval of digital content within SharePoint
• Ensure content is up-to-date, accurate, and easily accessible to users
• Develop and enforce content management policies and procedures
• Collaborate with content owners to maintain a consistent and organized content structure
• Implement metadata and tagging strategies to improve content discoverability

SharePoint Administration

• Manage and maintain SharePoint sites, libraries, lists, and permissions
• Develop and implement SharePoint workflows and custom forms to automate business processes
• Perform regular audits and maintenance of SharePoint content and structure
• Provide training and support to end-users on SharePoint functionalities and best practices
• Collaborate with teams to gather requirements and design SharePoint solutions that meet business needs
• Ensure the security and compliance of SharePoint content and applications

Qualifications

• 5+ years of proven experience as a Jira Administrator
• Strong understanding of Jira architecture, configuration, and administration
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• An understanding of SharePoint architecture, configuration and administration would be ideal
• Experience with integrating SharePoint and Jira with other enterprise systems is a plus
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Relevant certifications (e.g., Microsoft Certified: SharePoint Administrator, Atlassian Certified Jira Administrator) are highly desirable