Mainframe Batch Scheduler

1 month ago

San Diego, United States SRI Tech Solutions Inc. Full time

Role: Mainframe Batch Scheduler

Location : Chicago, IL (Onsite job)

weekends – On call if required.

Responsibilities include:

· Supporting and maintaining the Scheduling Platform, running on BMC CONTROL-M (both TSO and Enterprise Manager GUI versions)

· Create/modify/maintain batch job schedules.

· Follow change control process for production job promotions.

· Identify and cleanup decommissioned jobs.

· Will be responsible to participate in Change Advisory Board (CAB) meetings and represent the Production Control team.

· Subject matter expert responsible for skilled Level 3 activities

· Resolve complicated issues escalated from Level 2 teams.

· Perform in-depth Root Cause Analysis (RCA) and support Problem Management activities.

· Handle Major Incidents and drive SWAT Calls implementing Risk.

· Implement Level 1 & 2 complex Changes.

· Identify Continuous Service Improvement (CSI) initiatives to improve the quality of service and reduce the cost of operations through Shift Left Service delivery.

· Perform / Lead Audit and DR activities.

· Introduce Automation and CI (continuous improvement) (Eg. health checks, patching, minor repetitive changes)

· Perform trend analysis on tickets for improvement opportunities on alert handling.

· Training / mentoring L2 analysts to groom further expertise.

· Cross-training other members of the team to build more breadth in coverage.

· Participate in training for new technologies as delivered by the ENG teams for support.

· Overseeing and participating in documentation maintenance

· Creation of documentation for each lesson learned by lower-level analysts to utilize in training.

· Performing ticket quality analysis

· On-call escalation support and upkeep of On-Call Schedules

· Overseeing the creation of and sharing the weekly team roster for the team

· Knowing escalation paths and expectations for least impacts to business and clients

· Acknowledging change tasks for proper content

· Good documentation - written, communication and verbal skills.

· Work closely with various Application support, Development, and z/OS Support teams for their batch scheduling requirements.

· Providing Root Cause Analysis (RCA) to determine the facts based on the problem.

Experience (Preferred)

· Sound hands on experience (6-10 years) as a Batch Job Scheduler (aka Production Control Analyst) working in Mainframe and Distributed environments.

· Review change requests and deploy batch jobs (add/remove/modify) in the Scheduler tool.

· Scheduling experience on Scheduler tool BMC CONTROL-M (TSO and Enterprise Manager GUI versions)

· Good knowledge of JCLs and PROCs

· Troubleshooting experience - job failures, hung jobs, and remote agent and resource issues, etc.

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