Site Reliability Engineer

2 weeks ago


Phoenix, United States SSi People Full time
  • Required Knowledge, Skills, and AbilitiesPossess a breadth and depth of technical and management knowledge
  • Continuous improvement mindset, always looking for opportunities to streamline, routinize, or automate
  • Working knowledge across technology the following support areas:
  • Server: Administration and troubleshooting in Linux and Windows as well as patching and basic scripting skills (PowerShell, Bash)
  • Converged Solutions: Experience in VCE/UCP (including VMWare versions 6 and above), platform and network connectivity, and patching – understanding of current threat analysis and remediation trends, alongside PowerShell and Linux scripting skills
  • Storage: CIFS/NFS, Linux and Windows scripting, DPA reporting, Avamar and Data Domain administration, and solid understanding of Windows and Linux environments
  • Middleware: Linux, Windows, WebSphere, Apache, IIS, WebLogic and Tomcat
  • Mainframes: JCL, CICS SYSPLEX
  • Networking: Strong understanding of the network protocols and OSI Model, as well as Network+ Certification
  • Workflow and Knowledge Management: ServiceNow
  • Collaboration Tools: TrueSight, Jira, and Confluence
  • Process: Skilled and knowledgeable in ITSM; proficiency in operations analytics methodologies to drive performance improvement (e.g., Lean)
  • Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues
  • ITIL fundamentals
  • Familiarity with Problem Management, Change Management, Release Management, Event Management, and Incident Management



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