Technical Account Manager/Engagement Manager

2 months ago

Atlanta, United States Intelliswift Software Full time

Role Overview:

Key requirements:

Strong delivery management and delivery excellence experience in BFSI, Retail, Insurance Domain.

• Experience on Account/Portfolio management, account mining for large Digital transformation program

Experience in develop operating model for QE transformation, innovations, drive revenue and margin accountability

• A minimum of 5 years of experience as a leader managing high performing teams and strong Development and minimal experience on Test Automation skill on Selenium Java, Core Java development background. Any other programming languages would be an added advantage

• Proficient in designing multiple automation framework including on mobile platforms (Android, IOS) ) using Appium

• Ability to manage large delivery assignments independently.

• Demonstrated ability to perform QE transformation/implement automation best practices across projects and programs

• Ability to develop a testing strategy that is customized and optimized for the situation at hand and communicate it effectively to stakeholders

• Excellent analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and facilitate actions

• Excellent problem-solving skills and a deep passion for quality, attention to detail and proven ability to manage multiple competing priorities simultaneously

• Strong client communication and management skills, able to operate on onshore/offshore model

• Knowledge on APIGEE / API / DevOps delivery model (CI/CD, Jenkins), Data Management, BI.


Responsibilities:

MAJOR RESPONSIBILITES:

• Understanding of technology (ex. Big Data/BI - Data & Analytics, Test & Test Automation, DevOps - Digital Transformation, MS Stack - Enterprise applications, etc.) along with industry knowledge, competitive landscapes, and customer requirements.

• Good understanding about BFSI, Healthcare, Telecom, Insurance etc.

• Interact with the customers and take their feedback regularly and collaborate with different teams and monitor all aspects of the project, including communication, technology, development, and technology

• Lead various customer projects simultaneously and use different tools for the same and provide excellent service and support to the existing customers to build healthy relationships with them

• Developing engaging business plans to approach new prospects

• Execute customer engagement business analysis

• Develop training programs to help the associated staff to support company objectives and goals

• Analyzing sales data to identify new opportunities in new markets.

• Guide SOW’s for Client and coordinate PO activity as needed

• On time risk assessment of the project and making sure the quality standards are met

• Overseeing time tracking for billing and salaries purposes

• Disseminating project Information to Intelliswift Associates by setting clear and timely expectations with the team

• Designing and controlling KPI and metrics for the team of contractors

• Fostering a positive work environment

  • • Control involuntary attrition.


Skills and Abilities:

• Leadership Skill

• Communication Skills

• Problem Solving Skills

• Relationship building skills

• Analytical Skills

• Ability to improve processes and build strategies

• Organizational skills

• Interpersonal skills

• Commercial awareness

• Team work skills

• Ability to motivate people.


Education/Experience:

  • Four-year college degree and 2+ years of technical sales experience required.
  • Experience in selling projects and solutions is highly desirable.
  • Interact with customers, identify their needs, and suggest new products and services that suit their interests and be an ambassador for Intelliswift Inc.

Experience developing solutions through a consultative process with target customers.

  • Technical Account Manager/Engagement Manager

    3 days ago

    Atlanta, United States Intelliswift Software Full time

    Role Overview:Key requirements:Strong delivery management and delivery excellence experience in BFSI, Retail, Insurance Domain.• Experience on Account/Portfolio management, account mining for large Digital transformation program Experience in develop operating model for QE transformation, innovations, drive revenue and margin accountability• A minimum of...

  • Intelliswift Software | Technical Account Manager/Engagement Manager | atlanta, ga

    2 months ago

    atlanta, United States Intelliswift Software Full time

    Role Overview:Key requirements:Strong delivery management and delivery excellence experience in BFSI, Retail, Insurance Domain.• Experience on Account/Portfolio management, account mining for large Digital transformation program Experience in develop operating model for QE transformation, innovations, drive revenue and margin accountability• A minimum of...

  • Technical Accounting Manager

    2 weeks ago

    Atlanta, United States Array Full time

    Position: Technical Accounting ManagerLocation: Atlanta, GAPay: $85,000 to $115,000/year + Quarterly Bonuses!Education: Bachelor’s degree in Accounting required.CPA required.Master’s in Accounting or Business Administration preferred.Type: Full-time; Direct HireArray Corporation is seeking a Technical Accounting Manager to join a growing and dynamic...

  • Technical Accounting Manager

    2 weeks ago

    Atlanta, United States Array Full time

    Position: Technical Accounting ManagerLocation: Atlanta, GAPay: $85,000 to $115,000/year + Quarterly Bonuses!Education: Bachelor’s degree in Accounting required.CPA required.Master’s in Accounting or Business Administration preferred.Type: Full-time; Direct HireArray Corporation is seeking a Technical Accounting Manager to join a growing and dynamic...

  • Engagement Manager

    3 weeks ago

    Atlanta, United States Docebo Full time

    Hey you! Want to work for one of the fastest growing SaaS companies in the world?We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training. We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to...

  • Sr. Director, Technical Account Management and Customer Engagement

    1 week ago

    Atlanta, United States Axon Full time

    Join Axon and be a Force for Good.At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and...

  • Accounting Advisory Manager

    3 weeks ago

    Atlanta, Georgia, United States Centri Business Consulting Full time

    Job OverviewWe are seeking an experienced Accounting Advisory Manager to join our team at Centri Business Consulting. As a key member of our advisory team, you will be responsible for overseeing financial reporting and technical accounting engagements.The successful candidate will have a strong background in accounting, with experience in managing multiple...

  • Recruiting Manager/Engagement Manager

    2 weeks ago

    Atlanta, United States Building Talent Foundation Full time

    Job DescriptionJob DescriptionBuilding Talent Foundation Seeks Engagement Manager for Atlanta, GAAre you passionate about helping others? Can you see yourself as part of an organization that is helping to change people's lives by providing guidance into exciting careers? If so, Building Talent Foundation (BTF) invites you to consider a role as an...

  • Engagement Manager

    5 days ago

    Atlanta, United States Infosys McCamish Systems Full time

    Infosys McCamish Role: Engagement Manager Job Responsibilities:Infosys McCamish Systems is a growing and thriving fully owned subsidiary of Infosys BPM Ltd in Atlanta where we are looking for energized Engagement Manager with a strong Life, Annuity and Retirement background to manage and expand a select number of clients in the U.S and Canada. ...

  • Client Engagement Manager

    2 weeks ago

    Atlanta, United States Datamatics Full time

    We are seeking a highly experienced Client Engagement Manager with over 15 years of experience in the IT-Software industry, including 10+ years in program management and client engagement roles. The ideal candidate will possess strong expertise in managing complex software delivery, solutioning, and strategic engagements preferably with Logistics clients....

  • Engagement Manager

    4 weeks ago

    Atlanta, Georgia, United States Spectraforce Technologies Full time

    At Spectraforce Technologies, we are seeking an experienced Engagement Manager to lead our commercial partnerships and drive growth through strategic initiatives. As a key member of our team, you will play a critical role in building and maintaining relationships with hotels and stakeholders, ensuring seamless collaboration and effective communication...

  • Technical Delivery Manager

    4 days ago

    Atlanta, United States Smart IT Frame LLC Full time

    Role: Technical Delivery Manager( Big data - Cloud)Location: Atlanta, GAType: ContractJob Description:Looking for a very enthusiastic and driven Technical Delivery Manager to join the Telecommunications vertical and manage the delivery of US-based Telcom customer engagements. Customer engagements include Enterprise Data Services, DevOps, and Operations. The...

  • Technical Delivery Manager

    5 days ago

    Atlanta, United States Smart IT Frame LLC Full time

    Role: Technical Delivery Manager( Big data - Cloud)Location: Atlanta, GAType: ContractJob Description:Looking for a very enthusiastic and driven Technical Delivery Manager to join the Telecommunications vertical and manage the delivery of US-based Telcom customer engagements. Customer engagements include Enterprise Data Services, DevOps, and Operations. The...

  • Technical Delivery Manager

    3 days ago

    Atlanta, United States Smart IT Frame LLC Full time

    Role: Technical Delivery Manager( Big data - Cloud)Location: Atlanta, GAType: ContractJob Description:Looking for a very enthusiastic and driven Technical Delivery Manager to join the Telecommunications vertical and manage the delivery of US-based Telcom customer engagements. Customer engagements include Enterprise Data Services, DevOps, and Operations. The...

  • Technical Project Manager

    6 days ago

    Atlanta, United States Lewis | James Professional Full time

    Technical Project ManagerLewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Technical Project Manager for a direct hire opportunity with a financial services client.Responsibilities:Works directly with end customer representatives to understand their...

  • Associate Technical Account Manager

    1 month ago

    Atlanta, United States Yardi Systems, Inc. Full time

    About the Role: Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Residential Client Service's Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will be to provide top-notch customer support,...

  • Associate Technical Account Manager

    1 month ago

    Atlanta, United States Yardi Systems, Inc. Full time

    About the Role: Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Residential Client Service's Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will be to provide top-notch customer support,...

  • Account Development Manager

    3 weeks ago

    Atlanta, Georgia, United States Innovative Solutions Full time

    About the RoleAs a seasoned sales professional, we are seeking an Account Development Manager to join our growing in-territory sales team. The successful candidate will be responsible for developing and managing client relationships, identifying new sales opportunities, and driving revenue growth. With a strong understanding of relationship building,...

  • Client Engagement Manager

    4 days ago

    Atlanta, United States Flexport Full time

    Job DescriptionJob DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all...

  • Technical Production Manager

    23 hours ago

    Atlanta, Georgia, United States The Woodruff Arts Center Full time

    Job Description:Support the Technical Director in preparing and organizing technical information for productionsCollaborate with design teams and other production departments to ensure seamless execution of scenic designsSupervise and direct crew members, manage shop staff, and maintain open communication with designers and production staffManage budgets,...