Operations Manager
2 months ago
Operations Manager
Hybrid – Fullerton, CA 92835
Salary: 80-95K
POSITION OVERVIEW:
- We are seeking a highly experienced Operations Manager to oversee and enhance the efficiency of our IT outsourcing services, encompassing Managed Service Provider (MSP), Managed Security Service Provider (MSSP), Platform as a Service (PaaS), and Field Service operations. The ideal candidate will have a robust background in IT operations management, proven leadership skills, and a strategic mindset geared towards continuous improvement and client satisfaction
KEY RESPONSIBILITIES:
- Operational Management: Oversee day-to-day operations to ensure the seamless delivery of IT services, including MSP, MSSP, PaaS, and Field Services. Maintain constant communication with managers, staff, and vendors to ensure operational efficiency
- Quality Assurance: Develop, implement, and maintain quality assurance protocols. Monitor key performance indicators (KPIs) and ensure compliance with service level agreements (SLAs)
- Strategic Planning: Formulate and execute strategic and operational objectives. Drive process improvements to enhance service delivery and operational efficiency
- Team Leadership: Lead, motivate, and support a large, diverse team within a
- time-sensitive and demanding environment. Develop career plans for direct reports and resolve operational issues
- Client Management: Ensure high levels of client satisfaction by managing relationships and service delivery. Address and resolve client issues promptly
- Financial Management: Oversee budgeting, forecasting, and financial reporting. Ensure cost-effective operations while maintaining high service standards
- Compliance and Risk Management: Ensure all operations comply with industry standards and regulatory requirements. Develop risk management strategies to mitigate potential operational risks
REQUIRED QUALIFICATIONS:
Experience:
- Minimum of 5 years of experience in operations management within the IT outsourcing industry, with a focus on MSP, MSSP, PaaS, or Field Service environments
Education:
- Bachelor’s degree in Business Administration, Operations Management, IT, or a related field. Advanced degree or relevant certifications (e.g., PMP, ITIL) are a plus
Skills:
- Strong leadership and team management skills
- Excellent problem-solving and decision-making abilities
- Proficiency in budget development and financial management
- In-depth understanding of IT service management and delivery
- Familiarity with management software (e.g., NetSuite, QuickBooks) and IT systems
PREFERRED QUALIFICATIONS:
- Proven track record of improving operational efficiency and client satisfaction
- Experience with project management and strategic planning
- Strong communication skills, with the ability to interact effectively with clients, vendors, and staff at all levels
- Ability to handle multiple priorities and work under pressure
BENEFITS:
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits
- Opportunities for professional development and career advancement
- Dynamic and collaborative work environment
req24-00677
-
IT Operations Manager
3 days ago
Fullerton, California, United States Pop-Up Talent Full timeJob Title: Operations ManagerJob Summary:Pop-Up Talent is seeking an experienced Operations Manager to oversee and enhance the efficiency of our IT outsourcing services. The ideal candidate will have a robust background in IT operations management, proven leadership skills, and a strategic mindset geared towards continuous improvement and client...
-
Operations Manager
3 weeks ago
Fullerton, United States Pop-Up Talent Full timeOperations ManagerHybrid – Fullerton, CA 92835Salary: 80-95KPOSITION OVERVIEW: We are seeking a highly experienced Operations Manager to oversee and enhance the efficiency of our IT outsourcing services, encompassing Managed Service Provider (MSP), Managed Security Service Provider (MSSP), Platform as a Service (PaaS), and Field Service operations. The...
-
Operations Manager
1 month ago
Fullerton, United States FORTIS Resource Partners Full timeJob Overview:We are seeking a dynamic Operations Manager to oversee our client's daily business operations and support the sales and service teams. This role is essential for managing operational tasks and ensuring seamless processes, allowing leadership to focus on strategic initiatives. The ideal candidate will have a strong background in the insurance...
-
Operations Manager
3 weeks ago
Fullerton, United States FORTIS Resource Partners Full timeJob Overview:We are seeking a dynamic Operations Manager to oversee our client's daily business operations and support the sales and service teams. This role is essential for managing operational tasks and ensuring seamless processes, allowing leadership to focus on strategic initiatives. The ideal candidate will have a strong background in the insurance...
-
Operations Manager
1 month ago
Fullerton, United States FORTIS Resource Partners Full timeJob Overview:We are seeking a dynamic Operations Manager to oversee our client's daily business operations and support the sales and service teams. This role is essential for managing operational tasks and ensuring seamless processes, allowing leadership to focus on strategic initiatives. The ideal candidate will have a strong background in the insurance...
-
Fullerton, California, United States Virtual Service Operations Full timeDesktop Support OpportunityVirtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support specialist in Fullerton, California.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC tasks, including PC installs, moves, adds, and changesLoad images and manage...
-
Restaurant Operations Manager
1 week ago
Fullerton, California, United States Habit Burger & Grill Full timeJob SummaryAs a Restaurant Operations Manager at Habit Burger & Grill, you will play a key role in ensuring the smooth operation of our restaurants. You will work closely with the General Manager to assist with daily operations, coordinate communication and teamwork, and maintain sales by delivering an exceptional customer experience.Key...
-
Restaurant Operations Manager
1 week ago
Fullerton, California, United States Pieology Full timePieology is seeking a highly motivated and experienced General Manager to lead our restaurant operations. The ideal candidate will have a proven track record of success in managing high-volume restaurants and driving sales growth.The General Manager will be responsible for overseeing all aspects of restaurant operations, including staff management, inventory...
-
Plumbing Operations Manager
2 weeks ago
Fullerton, California, United States Water Heater Warehouse, LLC Full timeJob SummaryWe are seeking an experienced Operations Manager to oversee the day-to-day operations of our plumbing business. The ideal candidate will possess strong leadership skills, technical expertise in plumbing systems, and a proven track record in managing teams to deliver exceptional service.Key ResponsibilitiesLead and manage a team of plumbers and...
-
Warehouse Operations Manager
4 weeks ago
Fullerton, California, United States Water Heater Warehouse, LLC Full timeJob SummaryWe are seeking a highly skilled and experienced Manager / Supervisor to oversee the daily operations of our warehouse, ensuring efficient and effective management of inventory and leading a team of technicians and warehouse staff.Key ResponsibilitiesWarehouse Operations Management:Oversee the overall functioning of the warehouse, including...
-
Branch Operations Manager
2 weeks ago
Fullerton, California, United States SMBC Full timeJob SummaryAs a Branch Services Manager at SMBC, you will be responsible for overseeing the operational, control, and service delivery functions performed in assigned branch locations. Your primary goal will be to ensure high-quality service delivery to all customers who interact with the branch office.Key ResponsibilitiesCustomer Service: Deliver...
-
Warehouse Operations Manager
7 days ago
Fullerton, California, United States Water Heater Warehouse, LLC Full timeJob SummaryThe Warehouse Operations Manager at Water Heater Warehouse, LLC is responsible for overseeing the daily operations of the warehouse, ensuring efficient and effective management of inventory, and leading a team of technicians and warehouse staff. The role involves maintaining high standards of safety, productivity, and customer service while...
-
Sales Operations Manager
2 weeks ago
Fullerton, California, United States Orora Packaging Solutions Full timeSales Operations ManagerOrora Packaging Solutions is seeking a highly skilled Sales Operations Manager to join our team. As a key member of our sales organization, you will be responsible for ensuring sales targets are met and improving overall productivity and effectiveness through process optimization, strategic planning, and resource allocation.Key...
-
Restaurant Operations Manager
3 days ago
Fullerton, California, United States Habit Burger & Grill Full timeRestaurant Operations Manager Job DescriptionAt Habit Burger & Grill, we are seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for assisting the Restaurant General Manager in overseeing the daily operations of our restaurant. Your primary focus will be on maintaining and...
-
Sales Operations Manager
3 days ago
Fullerton, California, United States Orora Group Full timeJob DescriptionOrora Group is seeking a highly skilled Sales Operations Manager to join our team. As a key member of our sales organization, you will be responsible for ensuring sales targets are met and improving overall productivity and effectiveness through process optimization, strategic planning, and resource allocation.Key ResponsibilitiesOversee the...
-
Sanitation Operations Manager
2 weeks ago
Fullerton, California, United States Jobot Full timeSanitation Manager Job DescriptionWe are seeking a highly skilled and experienced Sanitation Manager to join our thriving Manufacturing team at Jobot. As a key member of our team, you will be responsible for overseeing all aspects of our sanitation program, ensuring the cleanliness and safety of our manufacturing processes.Responsibilities:Develop and...
-
Sanitation Operations Manager
1 month ago
Fullerton, California, United States Blue Signal Search Full timeSanitation Manager Job DescriptionBlue Signal Search is seeking a highly skilled Sanitation Manager to oversee and ensure the cleanliness and sanitation of our client's production facilities. The ideal candidate will have a strong background in managing sanitation processes within a food manufacturing environment and be proficient in both Spanish and...
-
Sanitation Operations Manager
4 weeks ago
Fullerton, California, United States Jobot Full timeJob SummaryWe are seeking a highly skilled and experienced Sanitation Manager to join our thriving Manufacturing team at Jobot. As a key member of our team, you will be responsible for overseeing all aspects of our sanitation program, ensuring compliance with regulatory and company standards, and maintaining a safe and healthy work...
-
Restaurant Operations Manager
3 days ago
Fullerton, California, United States Pieology Full timePieology is a restaurant leading company that values innovation, technology, and a highly trained workforce. As a Restaurant Operations Manager, you will be responsible for ensuring that all activities are consistent with and supportive of the restaurant's business plan.The ideal candidate will have 5 years of experience in a management position, preferably...
-
Sanitation Operations Manager
4 weeks ago
Fullerton, California, United States Jobot Full timeAbout the RoleWe are seeking a highly skilled and experienced Sanitation Manager to join our dynamic Manufacturing team at Jobot. As a key member of our team, you will be responsible for overseeing all aspects of our sanitation program, ensuring the cleanliness and safety of our manufacturing processes.ResponsibilitiesDevelop, implement, and manage the...