Client Services Director

2 weeks ago

Boston, United States Cognite Full time

Hybrid within the Boston/Cambridge area.

In a fast-changing world in which our clients seek to deliver life-changing medicines and technology, Cognite’s dynamic and forward-thinking team drive us in our mission of bringing science to life.

As an independent agency, we develop innovative communications that convey science in the most effective and engaging way possible. Cultivating partnerships regionally and globally, we focus on transformative therapies and the highly complex diseases they treat, which are inspiring the future of healthcare.

After a decade of success in Europe we are now looking for an experienced Client Services Director to spearhead our growth in the US. You will be responsible for:

  • Lead on the development of a comprehensive US client services strategy that aligns with the company’s core values and contains clear KPI’s/Measures of success.
  • Identifying new business opportunities, cultivating leads, and lead the development of proposals and presentations for prospective and current clients.
  • Serve as a primary point of contact for key clients, building strong, lasting relationships based on trust, communication and understanding of their needs.
  • Building out a high performing US team to continue Cognite’s growth in the US.

With a deep interest in science & medical communications, we believe someone with the following experience could be a good match for this role:

  • Degree-level qualification in a relevant science or Post-graduate or PhD is desirable.
  • Previous experience in a Medical Communications agency is essential.
  • Experience developing and executing strategic plans for department and agencies including content, client management and growth strategy.
  • An in-depth knowledge of medical communications, regulatory requirement and industry trends.

Cognite’s agency principles of Quality, Commitment, Responsiveness and Togetherness define how we work alongside our clients as a valued and supportive thinking partner while working with each other as part of a united team in which everyone plays an important role.

If you are passionate about bringing science to life please use the link above to apply.

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