Director of Operations

2 months ago

Rogers, United States Professional Business Systems Inc Full time
Job description


Professional Business Systems is a dynamic and innovative technology company committed to delivering exceptional Solutions & Service to our clients. With a strong foundation in our WIRED (Winning, Integrity, Respect, Excellence, & Discipline) culture, we are dedicated to continuous improvement and growth. The Director of Operations will play a pivotal role in our success by providing strategic leadership, management, and accountability for both the Service and Supply Chain departments. This position requires an experienced professional with a proven track record in operations management, team leadership, and a deep understanding of Service and Supply Chain functions.


Reports to: Integrator


Compensation/Benefits:

  • Salary – $XX,XXX (Contingent upon experience)
  • Benefits include but not limited to - optional health/vision/dental insurance – Traditional or HSA
  • 401K – Profit Sharing
  • Accrual based PTO/Vacation
  • Paid holiday benefits



Qualifications / Skills:

  • Bachelor's degree in Business Administration, Management, or Operations Management
  • Proven experience in operations management, with a focus on Service and Supply Chain functions.
  • Demonstrated leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
  • Strong analytical and problem-solving abilities, with a track record of driving process improvements and cost efficiencies.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization.
  • In-depth knowledge of industry best practices, regulations, and emerging trends in Service and Supply Chain management.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Ability to lead and manage a team.
  • Ability to work independently and collaborate with cross-functional teams.


Responsibilities:

1. Leadership and Team Management:

  • Provide strong leadership to the Service and Supply Chain teams, fostering a culture of excellence, accountability, and continuous improvement.
  • Build and develop high-performing teams by setting clear expectations, providing coaching and feedback, and facilitating professional growth opportunities.

2. Strategic Planning and Execution:

  • Collaborate with the executive team to define and execute the operational strategy aligned with company objectives and goals.
  • Drive process improvements, cost efficiencies, and scalability initiatives within the Service and Supply Chain departments.

3. Service Department Oversight:

  • Develop and implement service strategies that enhance customer satisfaction, service quality, and profitability alongside the Service Supervisor.
  • Monitor and analyze service metrics, identifying areas for improvement and implementing corrective actions.

4. Supply Chain Management:

  • Oversee end-to-end supply chain operations, including procurement, inventory management, logistics, and vendor relations alongside Supply Chain Supervisor.
  • Implement and optimize supply chain processes to ensure timely and cost-effective delivery of products/materials.

5. Financial Management:

  • Develop and manage budgets for the Service and Supply Chain departments, ensuring cost-effective operations while maintaining high service levels.
  • Monitor and analyze financial performance, providing regular reports and recommendations for improvement.


Join our growing organization as a Director of Operations and play a vital role in managing key functions of our

organization. If you have the necessary skills and expertise, we invite you to submit your application along with your resume.

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