Clinical Quality Operations Consultant

4 weeks ago


Boston, United States Softworld, a Kelly Company Full time

Job Title: Clinical Quality Operations Consultant

Job Location: Boston MA 02210 Remote

Job Description:

  • The Clinical Quality Operations Consultant conducts quality assurance oversight and management activities of clinical trial operations to ensure trials are conducted in accordance with Good Clinical Practice (GCP) guidelines, applicable regulations, protocols and policies and procedures.
  • These activities include the development and execution of study level audit plans, accurately identifying and communicating compliance risks and overseeing action plans to mitigate risks, monitoring quality issues and compliance metrics, investigation and CAPA management, and proactive inspection readiness activities.

Key Duties & Responsibilities:

  • Develops risk-based audit plans for assigned programs, ensures audits are conducted in accordance with the plan, reviews audit reports, evaluates responses and CAPA plans in accordance with company standards and policies.
  • Identifies risks and impacts as part of vendor and clinical site oversight.
  • Communicates risks, impacts, and options to Quality and Clinical Management
    Liaise with clinical functions and external parties including CROs, Vendors and investigator sites to promote high level of quality and consistency across and within programs.
  • Provides QA review of protocols, study plans and participates in Operational meetings to identify operational risks and collaborates with study team in development of risk mitigation strategies.
  • Manages and/or leads domestic and international audits for Clinical Investigators, to ensure compliance to ICH GCP, applicable regulations, and company standards.
  • For assigned programs/ studies, leads quality issue investigations, root cause analysis and CAPA development and assist study teams in implementing corrective and preventive actions in support of sustainable compliance.
  • Assist in TMF audits and/or TMF QC activities to help identify and close gaps.
  • Contributes to the development and implementation of continuous quality improvement initiatives.
  • Engages with study teams and functions for proactive inspection readiness across assigned programs.
  • Provides inspection support as necessary for Regulatory Agency inspections held at facilities or Clinical Investigator sites.
  • May serve as GCP Quality Management System representative
    • Participates in collaborative review of impacted SOP/WI
    • Reviews and analyzes key Performance Indicator data and trends - Analyzes risk and proposes remedial, corrective and /or preventive actions
    • May participate on process improvement initiatives
  • Develop and maintain QA to QA relationships with GCP Vendors to conform to quality agreements, and participates in applicable Vendor Joint Operating Committees, as needed.

Required Education Level:

  • Bachelor's degree in scientific or allied health discipline

Required Knowledge/Skills:

  • Typically requires 10+ years of experience or the equivalent combination of education and experience
  • In-depth knowledge of ICH GCP R2 and applicable global regulations and guidance for clinical development (e.g., FDA regulations, EU Regulations and Directives, MHRA Statutory Instruments, etc.)
  • Strong experience with all phases of clinical trial development involving drugs.
    In-depth knowledge of Event Management processes and requirements, including investigation, root cause analysis, CAPA plan development and Effectiveness Checks.
  • Ability to understand and translate customer needs, bringing a new perspective to existing quality management solutions
  • Communicates professionally, clearly, concisely and consistently both verbally and in writing to internal and external customers.
  • Ability to work independently with minimal guidance, organizing and prioritizing work effectively for timeliness, accuracy and quality
  • Proficient in managing complex projects, achieving goals and deadlines.
  • Proficient in using Microsoft Office applications is an asset (MS Word, MS Excel, MS PowerPoint, Visio)
  • Strong experience with key performance indicators, metrics analysis, and monitoring/trending of quality and compliance metrics

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