System Administrator

1 month ago

Albany, United States V Group Inc. Full time

About the Company

The New York Business Express mission is to develop, implement and maintain a single, statewide system one-stop online system for all licensing and permitting needs.


Responsibilities

  • Oversee support and technical services for Oracle Service Cloud, Windows servers, and web servers.
  • Installing, upgrading, troubleshooting, and configuring Commercial Off-The-Shelf (COTS) applications like AA.
  • Provide support for application backend in Windows Server 2019-2022 environments, including on-call and off-hours production support, troubleshooting, system issue analysis and resolution, as well as developing technical documentation.
  • Familiarizing with the NYS DOS DOSCORP and SLA LEAP system and gaining expertise to provide support.
  • Develop, maintain web applications in PHP, HTML, JavaScript, CSS, JAVA and .Net.
  • Oracle service cloud (Right now and OPA Hub) development and support for all NY Business Express applications.
  • Set up and maintain Oracle cloud computing systems, Custom Object deployment, Workspace/Workflow development, Agent Scripting, Custom Process Model, Business Rules, Add-ins, Widgets, developing in a Multi-Site Environment.
  • Migrate code, database changes from Lower environments to Production.
  • Develop Java based Web Service Calls APIs.
  • Guiding technical meetings and support calls.
  • Working creatively and analytically in a problem-solving environment.
  • Perform various software testing duties as required, including system testing, performance testing, user acceptance testing, automated testing, etc.


Qualifications

Experience in Windows server support.


Required Skills

  • Experience in Accela products or COTS applications (including but not limited to installs, upgrades, fixes, system changes, adapter deployment, analysis of system logs, etc.).
  • Experience in Accela application system support (i.e. - production on-call support for applications, troubleshooting, issue resolution, testing and developing technical documentation).
  • Experience with one or more of the following: .Net/ ASP / VB Script / Batch Script.
  • Experience administering Oracle Service Cloud, MySQL Database and OPA.
  • Experience performing various types of testing (automated, performance, unit, system, UAT, etc.).

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