Head of Retail Operations
3 weeks ago
Head of Retail Operations – Chicago, IL(Confidential Client – Consumer Retail Brand)📍 Based in Chicago, IL (On-site)A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and customer experience across its national store footprint. The Head of Retail will accelerate performance, elevate the in-store journey, and lead key transformation initiatives that define how the brand connects with its customers in stores.Key ResponsibilitiesLead all aspects of retail operations and field leadership across hundreds (or thousands) of store locations, driving consistency, execution, and profitability.Lead the evolution of the in-store customer experience — including visual standards, service models, and experiential elements that deepen brand engagement.Drive operational excellence by modernizing systems, processes, and technology to scale store performance and efficiency.Partner cross-functionally with merchandising, finance, marketing, digital, and real estate teams to deliver an integrated retail strategy.Build and inspire a high-performing store and field team, fostering a culture of accountability, empowerment, and performance.Work with finance and analytics to align store execution with business objectives, optimizing profitability and store metrics.Lead growth initiatives such as store concept evolution, new store formats, or strategic expansion of the store network.Embed a customer-centric mindset into every store interaction, ensuring the brand’s values and story are consistently delivered.Ideal Profile15+ years of progressive leadership in multi-unit retail operations, preferably within lifestyle, fashion, specialty, or experience-driven retail brands.Proven experience leading retail transformation and improving store performance, operations, and customer experience.Strong expertise in store operations, visual presentation, customer experience, and field execution.Solid financial and strategic acumen — able to translate retail vision into measurable results and operational plans.Experienced leading large teams across multiple locations, with a focus on building talent, developing leaders, and driving execution.A modern retail thinker who balances operational discipline with innovation and creativity in store settings.The OpportunityThis is a rare chance to join a beloved consumer brand at a pivotal moment in its evolution. The Head of Retail will have a tangible impact — shaping the store-experience, enhancing execution, and helping the brand connect with customers in meaningful ways.
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Head of Retail Operations
2 weeks ago
Chicago, IL, United States NextPlay Jobs Full timeHead of Retail Operations – Chicago, IL (Confidential Client – Consumer Retail Brand) Based in Chicago, IL (On-site) A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and customer experience across its national store footprint. The Head of Retail will accelerate performance, elevate...
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Head of Retail Operations
2 weeks ago
Chicago, IL, United States NextPlay Jobs Full timeHead of Retail Operations – Chicago, IL Please read the following job description thoroughly to ensure you are the right fit for this role before applying. (Confidential Client – Consumer Retail Brand)? Based in Chicago, IL (On-site) A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations...
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Head of Retail Operations
1 week ago
Chicago, IL, United States NextPlay Jobs Full timeHead of Retail Operations – Chicago, IL Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. (Confidential Client – Consumer Retail Brand)? Based in Chicago, IL (On-site) A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and...
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Head of Retail Operations
3 weeks ago
Chicago, IL, United States NextPlay Jobs Full timeHead of Retail Operations – Chicago, IL (Confidential Client – Consumer Retail Brand)📍 Based in Chicago, IL (On-site) A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and customer experience across its national store footprint. The Head of Retail will accelerate performance,...
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Head of Retail Operations
1 week ago
Chicago, United States NextPlay Jobs Full timeHead of Retail Operations Chicago, IL(Confidential Client Consumer Retail Brand)? Based in Chicago, IL (On-site)A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and customer experience across its national store footprint. The Head of Retail will accelerate performance, elevate the...
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Head of Retail Sales
1 week ago
Chicago, United States Meaenergy Full timeBrick Executive Search has been exclusively retained to search for an elite , high level Head of Sales for a fast pace sales team serving a very fast paced Retailer. The Position Head of Retail Sales Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Take charge of skyrocketing sales and building strong customer relationships...
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Head of Operations
2 weeks ago
Chicago, IL, United States NextPlay Jobs Full timeHead of Retail Operations – Chicago, IL (Confidential Client – Consumer Retail Brand) &##Based in Chicago, IL (On-site) A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and customer experience across its national store footprint. The Head of Retail will accelerate performance,...
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Head of Retail Sales
3 weeks ago
Chicago, IL, United States Brick Executive Search Full timeBrick Executive Search has been exclusively retained to search for an elite , high level Head of Sales for a fast pace sales team serving a very fast paced Retailer. The Position Head of Retail Sales Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Take charge of skyrocketing sales and building strong customer relationships...
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Head of Retail Sales
10 hours ago
Chicago, IL, United States Brick Executive Search Full timeBrick Executive Search has been exclusively retained to search for an elite , high level Head of Sales for a fast pace sales team serving a very fast paced Retailer. Do not wait to apply after reading this description a high application volume is expected for this opportunity. The Position Head of Retail Sales Location Corporate Headquarters in Chicago with...
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Head of Retail Sales
2 weeks ago
Chicago, United States Brick Executive Search Full timeBrick Executive Search has been exclusively retained to search for an elite , high level Head of Sales for a fast pace sales team serving a very fast paced Retailer. The PositionHead of Retail SalesLocationCorporate Headquarters in Chicago with 50-75% travel to 40 storesOverviewTake charge of skyrocketing sales and building strong customer relationships...
