Senior Associate NOC Analyst
3 weeks ago
Senior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA)Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring and scheduling applications, and collaborates closely with IT peers to deliver exceptional customer service while taking full ownership of problems, tasks, and projects through completion.What the Right Candidate will Enjoy:Working in a multi-platform environment (Windows, Linux, UNIX, z/OS).Supporting enterprise-wide production monitoring and scheduling tools (PRTG, WUG, Control-M).Taking full ownership of tasks and becoming a Trusted Business Advisor to IT peers and end users.Participating in continual process improvements and new technology implementations.Expanding technical knowledge with opportunities to attain industry certifications.Experience of the Right CandidateBackground in monitoring and supporting production services across multiple platforms.Familiarity with administering network monitoring tools and enterprise scheduling applications.Ability to analyze systems data (CPU performance, space availability, etc.) and communicate findings.Experience deploying servers, performing hardware maintenance, and applying software/security patches.Capability to diagnose, resolve, or escalate technical issues appropriately.Comfortable handling after-hours help desk calls, including software installation assistance and password resets.Ability to follow documented processes, complete daily logs, and communicate effectively across shifts.Responsibilities of the Right CandidateProvide 1st-level technical support, including server, software, and hardware maintenance and monitoring.Monitor all production environments and verify availability of production applications.Perform systems data analysis and recommend improvements to senior engineers.Deploy servers, perform hardware maintenance, and apply software/security patches.Conduct system administration tasks in coordination with Senior Systems Engineers.Diagnose, resolve, or escalate technical problems; contact vendors when required.Answer after-hours help desk calls and assist with software installations, password resets, and connectivity issues.Monitor the company’s mainframe and network production environments; escalate issues to on-call personnel when required.Verify execution of production schedules/processes and update daily logs.Communicate status of work in progress and environment changes to the next shift.Open/close Network Operations Center tickets with accurate details and resolution notes.Provide production control and scheduling support, including implementing jobs and source code from test to production and updating documentation.Schedule and validate production jobs/processes in the scheduling application; resolve scheduling conflicts.Administer network monitoring tools by creating and updating alerts as requested.Increase knowledge of internal and external technologies and obtain one industry certification every two years.Plan, coordinate, and implement new procedures and technologies to improve Network Operations.Maintain proper security and disposal of confidential information in accordance with company policy and HIPAA requirements.
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Senior Associate NOC Analyst
2 weeks ago
Arlington, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA)Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
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Senior Associate NOC Analyst
3 weeks ago
Arlington, VA, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA) Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
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Senior Associate NOC Analyst
2 weeks ago
Arlington, VA, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA) Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
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Senior Associate NOC Analyst
3 days ago
Arlington, VA, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA)Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
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Senior Associate NOC Analyst
5 days ago
Arlington, VA, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA)Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
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Senior Associate NOC Analyst
2 weeks ago
Arlington, VA, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA)Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
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Senior Associate NOC Analyst
6 days ago
Arlington, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA)Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
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Senior Associate NOC Analyst
5 days ago
Arlington, VA, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA) Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
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Senior Associate NOC Analyst
1 week ago
Arlington, VA, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA) Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
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Senior Associate NOC Analyst
1 week ago
Arlington, VA, United States Optomi Full timeSenior Associate NOC Analyst (z/OS / Control-M | Onsite in Arlingtion, VA) Optomi, in partnership with one of our leading clients, is seeking a Network Operations Center Analyst to provide first-level technical support across a multi-vendor environment. This role supports the monitoring and availability of all production services, administers key monitoring...
