Admissions Coordinator

2 months ago


Worcester, United States The Nagler Group Full time

Worcester - onsite

$60K

Admissions Assistant


Reception and Communication

  • Welcome and assist all visitors, including those with scheduled appointments for tours and meetings.
  • Manage incoming phone calls and email inquiries, providing information to prospective applicants, consultants, and representatives.
  • Coordinate visitor appointments and maintain the office's master calendar.
  • Prepare and distribute informational materials, including letters and packets for inquiries, accepted students, and financial aid processes.

Records and Data Management

  • Maintain office records and ensure the accuracy of data in the admissions database (e.g., Blackbaud or similar).
  • Process inquiries and assign them to appropriate team members.
  • Schedule interviews, events, and open house sessions in the database.
  • Import application data and assign fee waivers as needed.
  • Handle mail processing and route items to the appropriate recipients.
  • Assist families with login and navigation of online portals.
  • Generate reports reflecting office activities and fulfill district reporting requirements.
  • Manage and update student records, including international student documentation and transcripts.
  • Process withdrawal or status change forms for students.

Administrative and Event Support

  • Manage office supplies and process related purchase orders.
  • Supervise and assign tasks to student workers supporting the office.
  • Assist in planning and organizing events such as open houses and revisit days, including managing attendee lists, badges, refreshments, and facilities requests.

General Qualifications

  • A welcoming and professional demeanor with excellent interpersonal skills.
  • Strong organizational abilities and capacity to handle multiple tasks simultaneously.
  • High level of discretion and confidentiality.
  • Proven ability to deliver exceptional customer service and work independently within a collaborative environment.
  • Experience in office settings and familiarity with customer-focused roles preferred.



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